Hotel Supervisor, Columbia Icefield
Hotel Supervisor, Columbia Icefield
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Job Description
What will be your daily pursuit
Providing our guests with a clean safe and welcoming environment to rest and recharge after their adventures.
What will your compensation be
The starting salary for this position is $20.00 per hour.
When does this adventure begin
This full-time seasonal role begins July 18 2025 and runs until October 18 2025.
What perks can you expect
- $19.00 per day housing and meals (based on double occupancy)
- Refer a friend to the team and earn a $250 referral bonus!
- Join an inclusive global team and make life-long connections.
- Enjoy free access to Pursuit attractions and 50% off for friends.
- Get discounts on hotel stays dining and retail.
- Access subsidized mental health and wellness resources.
What will you do in this job
As a Glacier View Lodge Hotel Supervisor you will work with other hotel and Columbia Icefield staff to personalize the guest experience at the Glacier View Lodge (GVL) encouraging guests to refresh and relax in one of the most spectacular locations in the Canadian Rockies. This is a multi-faceted position and can include any or all of the following:
- Assists Housekeeping team in all areas of daily housekeeping service
- Manages Housekeeping Host and Front Desk teams on Managers scheduled days off and all other times as required
- Inspects the work of housekeepers hosts and front desk agents to ensure that proper operational standards are met and maintained
- Assists the Hotel Manager in maintaining quality control in all areas of the Lodge
- Assists the Hotel Manager in the control of stock & inventories of supplies and linens to ensure adequate supply levels are maintained
- Assists the Hotel Manager in investigating all complaints/suggestions regarding all GVL services and takes appropriate corrective action
- Works closely with the Hotel Manager to submit rooms for check-in and reports of any room or guest issues
- Assists Hotel Manager in organizing and providing training programs in accordance with the housekeeping/host/front desk standard procedures
- Enforces all company policies and regulations
- Other duties as assigned
What skills and experience do you need for this job
- Previous supervisory experience in housekeeping front desk and or hotel operations required
- A positive helpful team-oriented inspiring cooperative attitude to all aspects of the job
- Enjoy working autonomously and independently
- Current Alberta Pro Serve Certification (Required)
- Process information quickly and take initiative to recommend solutions to challenges
- Stay cool under pressure by being resilient adaptable and flexible
- Organization and time management skills are a must but a passion for making a difference for each guest and employee is the most important aspect of this position!
- Previous cash handling hotel front desk hotel night auditing experience assets
- Ability to think outside the box with quick thoughtful judgement and a positive attitude
- Able to perform assigned duties with a high level of attention to detail speed consistency follow through and under minimal supervision
- Able to lift 50 pounds (suitcases laundry bags and mail)
- Guest service-oriented mindset and a passion for delivering memorable experiences
- Enjoy working with a team in a busy fast-paced environment
- Exceptional guest-service skills and a friendly approachable interactive nature
- Guest service-oriented mindset and highly attentive to detail
- Seeking mature energetic dependable candidate that is self-motivated with little supervision
- Very important: must be flexible to work mornings evenings or night shifts as required
- Meets the Pursuit grooming policies and standards
What will your work environment be like
- Beautiful.Youllbeworkingintheiconicunforgettableand inspiring location.Regardless of what your role is with usyoullreally get the chance to explore andsee amazing scenery and wildlifewithin the Canadian Rockies.
- Fun.Youllbe meeting team members from across the globe and get toparticipatein tons of team events.
- Independent.Youllspend your days in and aroundour amazing properties.
- Remote. Our home is filled with trees lakes and blue-bird skies; rather than buildings freeways and smog.
- Busy. You need to be prepared for a physical working environment with walking stair climbing bending reaching lifting (up to 50 pounds withassistance) as
We work as a team and believe that we succeed together these job duties may change based on the needs of the team and company as a whole.
EEO
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race colour age religion gender sexual orientation disability veteran status and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!
We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process please contact our Talent Acquisition Team at or drop in to one of our offices to hand in a resume if you do not have access to a computer.We thank all candidates for their interest; however please note that only applicants selected for further consideration will be contacted.
Required Experience:
Manager
Employment Type
Temp
