Front Desk Clerk (Supportive Housing) - Part-Time

Home is the foundation for everything in life. Since 1971 our model has been about supporting residents in finding stability and achieving their goals. Its why were more than housingwe combine quality affordable homes with our on-site Advantage Servicesbecause we believe that with the right support and opportunities all people can thrive. Today over 13000 peoplefamilies seniors veterans and people with disabilities and other barrierscall a CommonBond community home. Our core values are Respect Integrity Partnership Innovation and Excellence. We live these values and look for people who embody them to represent our organization in the community. If this sounds like you please consider joining our team.

Why CommonBond Communities:

• Work-life balance
• Employee referral program
• Benefits based on eligibility: Health insurance Dental Vision PTO Sick Time Floating Holiday Employer matching 401(k) STD/ LTD Life insurance and a variety of employee-paid benefit options
• A respectful and growth-oriented workplace
• Employee recognition and rewards program
• A chance to make a difference in the community!
• Ongoing training and professional development
  
  

CommonBond Communities invites qualified applicants to apply for the Front Desk Clerk position at our Lexington Commons property in Saint Paul Minnesota.The Front Desk Clerk is responsible for greeting visitors answering phones keeping the building secure and providing administrative support for site staff.

Salary: $20.00 Per Hour

ESSENTIAL FUNCTIONS

Resident and Guest Interaction

• Greet residents guests and service providers warmly and professionally.
• Monitor and log visitor access in accordance with building policies.
• Provide basic resource information and assistance to residents as needed
  

Safety and Security

• Monitor building entrances and surveillance systems.
• Conduct regular walk-throughs of the property to ensure safety.
• Respond to emergencies by contacting appropriate services and following protocols

Administrative Duties

• Answer phones take messages and direct calls.
• Maintain accurate logs and incident reports.
• Write shift reports and communicate with incoming staff.
  

Policy Enforcement

• Enforce house rules visitor policies and quiet hours.
• Report violations or concerning behavior to property management and supportive housing coordinators.
  

Supportive Environment

• Use a trauma-informed and harm-reduction approach in interactions.
• Assist in creating a respectful inclusive and stable community.
• Collaborate with property management and service teams to support housing retention
  

Facility Oversight

• Communicate maintenance requests or cleaning needs related to common areas within the building to property management.
• Report any hazards or facility issues promptly to property management.

MINIMUM REQUIREMENTS

• High school diploma or equivalent required.
• Prior experience in residential hospitality or social service settings preferred.
• Strong interpersonal and communication skills.
• Ability to respond to emergency situations in a calm professional manner.
• Familiarity with trauma-informed care and harm reduction principles is a plus.
• Demonstrated experience working within diverse communities which include people of various ages gender sexual orientations national origins income levels ability levels religious affiliations races and languages.
• De-escalation and negotiating techniques.
• Be Certified in CPR and First Aid or have the ability to become Certified within 90 days of starting position.

PHYSICAL REQUIREMENTS

• Ability to sit for extended periods of time.
• Ability to lift carry push and/or pull up to 50 lbs.
• Ability to file documents.
• Ability to enter data into a computer.
• Ability to interact verbally with internal and external audiences.

OTHER REQUIREMENTS

• Must be willing to work evenings and weekends as scheduled.