General Manager
General Manager
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Job Description
Job Details
Description
General Manager Valcourt Window Cleaning
Position Overview:
Valcourt Window Cleaning is seeking a dynamic and results-driven General Manager to lead and oversee all aspects of branch operations safety sales and financial performance. This role is critical to ensuring sustained profitability growth and excellence in service delivery. The General Manager will be responsible for managing branch operations driving P&L and EBITDA performance building a high-performing team and representing the company within the industry and local community.
Key Responsibilities:
Operational Leadership:
- Oversee all branch operations ensuring adherence to Valcourts operational standards and safety protocols.
- Conduct regular job site & operational visits to ensure quality service delivery employee safety compliance
- Ensure full compliance with company systems and tools including Salesforce and BI financial reporting platforms.
Financial Performance:
- Drive P&L performance ensuring budgeted revenue and EBITDA targets are met or exceeded.
- Analyze financial data and KPIs to identify opportunities for growth and efficiency improvements.
- Conduct regular SWOT analysis to assess branch performance & develop actionable strategies for improvement.
Sales Leadership:
- Lead sales efforts including participating in sales ride-alongs to coach and support sales representatives.
- Ensure full adoption of Sandler Sales Training methodologies & reinforce principles across all employees.
- Build and maintain strong relationships with clients through regular client visits and active engagement.
Team Development:
- Oversee all aspects of technician hiring onboarding and training ensuring a skilled and motivated workforce.
- Conduct regular 1-on-1s and staff meetings to provide clear direction feedback and support to all team members.
- Foster a culture of accountability collaboration and continuous improvement.
Industry and Community Engagement:
- Represent Valcourt at industry and community events such as BOMA IREM and other networking opportunities.
- Actively engage with industry leaders and organizations to build Valcourts reputation as a market leader.
Safety and Compliance:
- Maintain a strong focus on employee safety ensuring compliance with all safety regulations and protocols.
- Promote a culture of safety and accountability throughout the branch.
Qualifications
Qualifications:
- Proven experience in operations & sales leadership and financial accountability within a service-based organization.
- Demonstrated success in managing P&L EBITDA and achieving financial performance targets.
- Proficiency in Salesforce BI financial reporting and other operational tools.
- Strong understanding of Sandler Sales Training principles with ability to coach & reinforce methodologies.
- Excellent leadership & communication skills with the ability to inspire & develop a high-performing team.
- Strong organizational and analytical skills with a focus on continuous improvement and strategic thinking.
Key Competencies:
- Leadership and Team Management Financial and Business Acumen Customer Focus Operational Excellence Safety and Compliance Industry Engagement
Required Experience:
Director
Employment Type
Unclear
