Account Manager, Space Management, Planning and Occupancy

Job Title

Job Description Summary

Job Description

Key Responsibilities:

• Define strategic client goalsboth immediate and long-termrelated to occupancy management utilization analysis planning strategies and accurate real estate allocation reporting

• Foster strong partnerships with the client organization to ensure alignment and consistent service delivery

• Build and lead a high-performing SPO delivery team capable of thriving in a fast-paced dynamic environment

• Ensure all SPO deliverables are met including compliance with established SLAs and KPIs

• Collaborate closely with account leadership service line peers and client representatives on staffing plans upcoming projects and relationship management

• Uphold core program standardsensuring all C&W tools processes templates and outputs are both standardized and tailored to client needs

• Draft and present compelling business proposals to support account growth and expansion opportunities

• Recommend solutions to enhance operational efficiency and service excellence guiding the development of program tools and deliverables to implement these improvements

• Oversee creation and upkeep of playbooks templates and planning tools to support consistent delivery

• Coach the team across all project types including expansions relocations consolidations and refreshesensuring best practices in space planning move management client and vendor relations and resource utilization

• Establish clear goals and objectives with defined timelines for the organizational unit and its sub-teams

Requirements:

• Bachelors degree (BA/BS) in a related discipline or field of study (i.e. Architecture Interior Design Corporate Real Estate & Facilities Management Planning/Coordination Facilities Project or Construction Management etc.) advantageous

• Seven years experience in a corporate real estate environment.

• Show strong verbal presentation skills ability to communicate to executive level

• Possess analytical organizational and problem-solving skills with a focus on the long term strategic vision.

• Ability to process work quickly accurately and with changing priorities

• Basic understanding of Corporate Real Estate and Financial concepts

• Strong team player who is adaptable and capable of driving change / change management

• Advanced skills in Adobe and Microsoft application suites in support of role function and broader Occupancy Planning as well as building presentations to present to executive level

• Advanced understanding of CAFMIWMS (Serraview preferred) for Space Management

Required Qualifications

• Australian citizenship is required

• Must hold a baseline clearance or be willing to obtain a security clearance

• Canberra-based applicants preferred though candidates from other states will be considered if open to relocation

Why join Cushman & Wakefield

As one of the leading global real estate services firms transforming the way people work shop and live working at Cushman & Wakefield means you will benefit from

• Be part of a centralised global platform that supports consistent delivery and innovation across accounts

• Play a strategic role in driving organic growth through high-value contributions process optimisation and stakeholder engagement

• Leverage global data and expertise to provide insights and share best practices across teams and regions

• Contribute to shaping the future of occupancy and space planning within a specialised team

• Access strong pathways for career progression within the growing domain of Global Occupancy Services (GOS)

We have a vision of the future where people simply belong.

Thats why we support and celebrate inclusive causes not just on days of recognition throughout the year but everyday. We embrace diversity across race colour religion sex national origin sexual orientation gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP Aboriginal or Torres Strait Island Islanders are highly encouraged to join us!

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too join us.

We are committed to keeping you our workplaces and our client spaces safe & healthy.