Digital Business Analyst -SFMC
Digital Business Analyst -SFMC
Posted on :
14-07-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Summary:
The Digital Business Analyst will serve as a crucial link between technical teams and business stakeholders focusing on Salesforce Marketing Cloud (SFMC) implementations. This role involves gathering and documenting requirements designing solutions and ensuring alignment between business needs and technical capabilities. The analyst will also be responsible for creating technical documentation coordinating testing and facilitating user acceptance.
The Digital Business Analyst will serve as a crucial link between technical teams and business stakeholders focusing on Salesforce Marketing Cloud (SFMC) implementations. This role involves gathering and documenting requirements designing solutions and ensuring alignment between business needs and technical capabilities. The analyst will also be responsible for creating technical documentation coordinating testing and facilitating user acceptance.
Location: Houston Texas United States
Responsibilities:
- Act as a liaison between technical staff and business owners.
- Contribute advanced knowledge in formulating systems scope and objectives relative to the organizations business plan and user requirements.
- Define process flows and functional specifications.
- Document requirements and formulate test plans with QA and other partner groups prior to requesting business user testing.
- Coordinate with users to determine and document business and user requirements process flow definitions and functional specifications.
- Maintain and update project documentation library.
- Lead project team with gaining business user acceptance.
- Review progress and evaluate results for accuracy and efficiency.
- Document technical specifications and design technical solutions from requirements.
- Act as a liaison between technical staff and business owners.
- Contribute advanced knowledge in formulating systems scope and objectives relative to the organizations business plan and user requirements.
- Define process flows and functional specifications.
- Document requirements and formulate test plans with QA and other partner groups prior to requesting business user testing.
- Coordinate with users to determine and document business and user requirements process flow definitions and functional specifications.
- Maintain and update project documentation library.
- Lead project team with gaining business user acceptance.
- Review progress and evaluate results for accuracy and efficiency.
- Document technical specifications and design technical solutions from requirements.
Required Skills & Certifications:
- 4 years of experience with Salesforce Marketing Cloud (SFMC) including knowledge of its suite and integrations with Salesforce Core Clouds.
- Strong ability to work with multiple stakeholders document user requirements process flows and functional specifications.
- Experience working in Agile methodologies (JIRA Confluence Release model Change Management etc.).
- Experience in documenting technical specifications designing solutions and collaborating with QA for test plans and user acceptance testing.
- Proven ability to act as a liaison between business and technical teams ensuring alignment on project goals.
- Basic coding skills in AMPscript HTML CSS and JavaScript.
- 4 years of proficiency in Salesforce JIRA Teams MS Office Confluence and LucidChart.
- 4 years of experience with Salesforce Marketing Cloud (SFMC) including knowledge of its suite and integrations with Salesforce Core Clouds.
- Strong ability to work with multiple stakeholders document user requirements process flows and functional specifications.
- Experience working in Agile methodologies (JIRA Confluence Release model Change Management etc.).
- Experience in documenting technical specifications designing solutions and collaborating with QA for test plans and user acceptance testing.
- Proven ability to act as a liaison between business and technical teams ensuring alignment on project goals.
- Basic coding skills in AMPscript HTML CSS and JavaScript.
- 4 years of proficiency in Salesforce JIRA Teams MS Office Confluence and LucidChart.
Preferred Skills & Certifications:
- Experience with Multi-Channel Marketing Automation.
- Data Analysis & Reporting skills.
- Salesforce Marketing Cloud Certificates: Email Specialist; Marketing Cloud Intelligence.
- Experience with Multi-Channel Marketing Automation.
- Data Analysis & Reporting skills.
- Salesforce Marketing Cloud Certificates: Email Specialist; Marketing Cloud Intelligence.
Special Considerations:
- Hybrid role requiring 4 days on-site in Houston TX.
- Hybrid role requiring 4 days on-site in Houston TX.
Scheduling:
- Not specified.
- Not specified.
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
