Change Management Assessment
- The Consultant shall evaluate current change management methodologies and frameworks in use at PCMC.
- Assess the effectiveness of change control processes including request submission evaluation approval and implementation.
- Review change communication strategies and their effectiveness across the organization.
- Evaluate training and support provided during technology transitions.
- Assess user adoption rates for recently implemented technologies.
- Review documentation of change management processes and adherence to established procedures.
- Evaluate the integration between change management and project management processes.
- Assess organizational readiness assessment practices prior to implementing changes.
- Review resistance management strategies and their effectiveness.
- Evaluate post-implementation support and reinforcement mechanisms.
Mandatory Minimum Criteria
- The consultant must have a minimum of five (5) years of experience conducting IT assessments for government agencies.
- The consultant must have at least one of the following: PMP CCMP or ITIL.
- Consultants must have no conflicts of interest with PCMC or its technology partners.