Program Manager with PMP
Program Manager with PMP
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Job Description
Program Manager with PMP
Program Director
Denver CO (Local resource required)
6-12 Months Contract
Zensar
Job Description:
We are seeking a seasoned and strategic program management leader to join our Professional Services team at Blue Planet a software division of Ciena as a Program Director in the North American region. You will serve as a senior representative of Blue Planet overseeing complex programs and leading cross-functional teams to deliver high-value service contracts. This role demands comprehensive expertise in program management strategic oversight and executive leadership across the entire project lifecycle including scope financials resources risks partner delivery communications quality infrastructure procurement and customer relationships.
As a Program Director you will drive organizational success by aligning programs with Blue Planets strategic objectives fostering strong customer and partner relationships and mentoring project management teams. Reporting to the Director of Project / Program Management this executive-facing role requires exceptional leadership strategic vision and the ability to communicate effectively at all levels including C-suite stakeholders.
Responsibilities:
Develop and oversee strategic program roadmaps ensuring alignment with Blue Planets business objectives and customer expectations.
Lead the creation of comprehensive cross-functional execution plans that balance scope budget schedule and quality for multiple concurrent programs.
Establish and maintain robust program governance frameworks including contingency plans risk management strategies communication protocols and stakeholder agreements.
Direct and mentor cross-functional teams and program / project managers ensuring cohesive delivery against program objectives and fostering a high-performance culture.
Proactively identify assess and mitigate risks and issues both internally and externally to safeguard program success.
Drive resolution of complex challenges by facilitating collaboration and negotiating optimal outcomes among internal teams customers and vendors.
Act as the primary strategic liaison for customers Blue Planet executives and key partners/vendors ensuring alignment and satisfaction.
Mentor and develop program and project managers fostering leadership capabilities and promoting best practices across the organization.
Champion continuous improvement by identifying and implementing innovative processes tools and methodologies to enhance program delivery and business outcomes.
Cultivate a collaborative inclusive and high-achieving program environment that inspires excellence and innovation.
Oversee program-level financial performance including budgeting forecasting revenue recognition and invoicing ensuring compliance with company policies.
Provide executive-level reporting on program status risks financials and key milestones to senior leadership and stakeholders.
Ensure timely execution of administrative tasks including scope approvals purchase order accruals and customer invoicing.
Represent Blue Planet in strategic customer engagements and partner negotiations.
Perform additional duties as required to achieve program and organizational goals.
Requirements:
Bachelors degree in business management engineering communications or a related field (required).
MBA or advanced degree strongly preferred.
Minimum 10 years of program management experience with at least 5 years in a senior leadership role within professional services or a related field.
PMP / PgMP certification required (extensive senior-level experience may substitute for certification).
Proven track record of successfully delivering large-scale complex programs within a software or technology environment preferably with tier 1 telecommunications companies with experience from a customer and / or a vendor / supplier.
Exceptional strategic thinking and analytical skills with the ability to translate commercial agreements and technical requirements into actionable program plans.
Outstanding communication and presentation skills with extensive experience engaging C-level executives business stakeholders and technical teams.
Advanced leadership competencies including team building conflict resolution relationship management and business acumen.
Deep understanding of Agile methodologies Scrum frameworks and Software Development Life Cycle (SDLC) processes.
Proficiency with program management tools such as Jira MS Project SharePoint and Excel; experience with Mavenlink Salesforce or similar platforms is a plus.
Strong technical aptitude with the ability to understand and manage technical teams and complex software solutions.
Demonstrated ability to drive process improvements and adopt new technologies and methodologies to enhance program outcomes.
Flexibility to work across multiple time zones and willingness to travel as needed (up to 25%).
Fluency in English required.
Employment Type
Full-time
