Under the direction of the RN Center Manager performs a variety of clerical duties and front office operations in support of the patient care activities of the department.
-Ensures patient flow on clinic days with continuous communication.
-Is proficient in Affinity and SCM information systems.
-Has the ability to schedule appointments for multiple physicians.
-The Front Office Assistant displays and practices a work-style that reflects the mission vision and values of the Advanced Endoscopy Center as well as the Organization.
-Participates in the continuous quality improvement process as required.
-Maintains a working knowledge of departmental standard operating procedures including the use of specialized instrumentation Quality Control requirements and preventive maintenance.
Skills: Required Skills & Experience:
-Basic keyboarding skills at 35 WPM.
-Basic knowledge of Microsoft Office Suite including Outlook Word and Excel.
-Excellent communication skills; customer focused; excellent attention to detail; able to prioritize tasks and meet deadlines; strong interpersonal skills; able to work in a team environment.
-Minimum one (1) year clerical experience including filing use of calculator and basic telephone skills.
Preferred Skills & Experience:
-N/A.
Keywords:
Education: Required Education:
-High School Diploma or equivalent.