drjobs Service Account Assistant

Service Account Assistant

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1 Vacancy
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Job Location drjobs

New Orleans, LA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are seeking a detail-oriented and proactive Service Account Assistant to support our account management team in ensuring smooth client operations and high service satisfaction. The ideal candidate will be responsible for maintaining client records assisting with daily account tasks and supporting communication between internal teams and external clients.

Responsibilities

  • Assist account managers in the daily oversight of client accounts

  • Maintain accurate records and documentation for all service accounts

  • Coordinate with internal departments to fulfill client requests and service needs

  • Prepare service reports and account updates for review

  • Respond to client inquiries and escalate concerns when necessary

  • Track service metrics and support account performance analysis

  • Help implement improvements in service processes and client communication


Additional Information :

Benefits

  • Competitive salary ($59000 - $65000 annually)

  • Opportunities for career growth and internal advancement

  • Comprehensive training and onboarding

  • Supportive and professional work environment

  • Paid time off and company holidays

  • Health dental and vision insurance

  • Retirement plan options


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

Department / Functional Area

Marketing

About Company

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