Central Reservations Assistant
Central Reservations Assistant
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Job Description
WHATS THE JOB
Reporting to the Director Operational Support and the Client Reservations Analyst the successful candidate will manage reservations for all client camp assets. This position will appeal to individuals who are collaborative in their approach problem solvers creative flexible self-motivated results oriented detailed and who want to work in a dynamic and fast-paced environment.
Reservation Assistant will be responsible for but not limited to the following duties:
Reservations:
- Reservation system is maintained effectively
- Monitor and manage site availability
- Maintain and organize reservation mailboxes and queue requests
- Enter room requests into property management software
- Manage and notify the front desks of time off requests
- Check No Show reports and send out No-Show emails
- Maintain all camp distribution lists
- Assist front desks with internal transfers
- Innfinity logging if support issues occur
- Respond to client room requests/inquires in a timely manner
Other Duties:
- Field calls related to room reservations from the Camp Front Desks and the Client Representatives
- Responsible for adhoc projects as required
- Complete tasks outlined by the Reservations Analyst
Qualifications :
WHO ARE WE LOOKING FOR
- Must be legally entitled to work in Canada
- Advanced Innfinity - property management software experience considered an asset
- Advanced MS Office (Excel)
- Works effectively in a fast-paced environment and within defined timelines
- Ability to work independently within a team and multi-task
- Strong attention to detail
- Ability to manage competing priorities
- Experience working with front desk tasks
- Proactive problem solver
- Strong Business Acumen
- Excellent analytical time management and organizational skills
- Excellent verbal written and presentation skills
- 5 years of relevant experience in camp or hospitality management
Travel to the field is required during peak project times.
Additional Information :
WHATS IN IT FOR YOU
- Be part of an industry thats more important than ever!
- Employee Referral Program!
- Career advancement opportunities.
- Whereas other companies are downsizing we are growing!
- Be #1 on day 1 by joining an industry leader.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veterans status Indigenous status or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request
#IND2
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
