General Manager, Facilities Maintenance Operations (FMO)
General Manager, Facilities Maintenance Operations (FMO)
Posted on :
14-07-2025
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1 Vacancy
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Job Description
P1 Service LLC is seeking a General Manager Facilities Maintenance Operations (FMO) for our corporate office.
Join our P1 Team!
P1 Service LLC. part of the BCTS family of facility solutions providers provides customers with the best in HVAC mechanical electrical and plumbing service. Our turn-key solutions for all types of building solutions in a variety of markets has made P1 Service one of the top contractors in the nation. When you work for P1 Service youll be part of a culture that puts safety first treats associates like family and provides challenging work in a rewarding energetic environment. P1 Service takes pride in maintaining a high standard of excellence along with an ethical and friendly business culture.
P1 Service LLC. is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of status including status as a protected veteran or as an individual with a disability.
The Opportunity
Were seeking a dynamic General Manager Facilities Maintenance Operations (FMO) to lead our growing FMO business unit and drive strategic commercial growth. This leadership role combines strategic planning business development and operational excellence making it perfect for a results-driven facilities management professional who thrives in both client-facing and operational environments. Reporting to the President of P1 Service LLC youll be a strategic member of our leadership team with overall responsibility for the business units continued growth and expansion.
What Youll Do
Strategic Leadership & Business Development
Manage and optimize the FMO Service unit P&L
Lead commercial growth and business development initiatives including identification and acquisition of new customer accounts
Serve as overall leader for P1 Services existing FMO clients ensuring account retention and expansion through exceptional customer service
Develop and implement facilities strategies aligned with organizational goals
Develop and evaluate multiple strategies considering future strategic objectives institutional needs and community development initiatives
Operations Management
Oversee customer maintenance to ensure 24/7 operation and regulatory compliance
Manage capital projects renovations and budgets
Implement sustainability initiatives to enhance energy efficiency
Supervise vendor and contractor relationships for quality service
Develop emergency preparedness and disaster recovery plans
Develop and maintain standard operating procedures (SOPs) for all FMO service delivery
Performance Management & Metrics
Develop and monitor key performance indicators (KPIs) that improve critical metrics bringing value to customers
Track and improve critical metrics including planned vs. reactive maintenance ratios (target 80:20) cost per square foot and energy efficiency improvements
Establish preventive maintenance schedules and ensure 95% compliance across all client sites
Lead root cause analysis for equipment failures and implement corrective action plans
Maintain customer inventory and procurement strategies for optimal parts availability and cost control
Team Leadership & Development
Mentor and manage facilities teams to drive continuous improvement
Support ongoing staffing and team development needs
Develop staffing models that support departmental goals and objectives
Continuously develop personnel through mentoring coaching and leading by example
Manage conflicts develop healthy and productive teams and inspire and motivate teams to excel
Financial Management
Develop annual budgets for each client account and track monthly financial performance
Identify cost optimization opportunities while maintaining service quality standards
Manage position responsibilities within defined budgets and adhere to operating budgets
Establish program parameters facility requirements and target values for the capital budget
Client Relations & Communication
Develop collaborate edit and finalize presentations for executive leadership trustees and donors
Present and support presentations at the highest level of executives
Respond to strategic demands initiate consultative services and act as focal point for Facilities departmental objectives
Assess and manage risks effectively to protect the organizations interests
Requirements and Qualifications
Required:
Bachelors degree in Business Administration Facilities Management Engineering or related field
12 years of progressive facilities management experience including 7 years in leadership roles
Demonstrated success in business development client acquisition and relationship management
Proven track record of managing client portfolios and driving service expansion
Experience developing and implementing strategic account management plans
Strong financial acumen with expertise in P&L management and service pricing models
Excellent negotiation and contract management skills
Experience leading multi-disciplinary teams across multiple client sites
Preferred:
Masters degree in Business Administration Facilities Management or Engineering
Professional certifications such as CFM (Certified Facility Manager) FMP (Facility Management Professional) or PMP (Project Management Professional)
Experience in a facilities management service provider or property management company
Proven success growing service contracts by 20% annually
Experience with CRM systems and business development analytics
Background in developing innovative facility service offerings
International facilities management experience
Industry recognition or leadership roles in professional associations
Benefits for fulltime non-bargaining personnel include:
Educational Assistance program
PTO and holiday pay
Volunteer community service paid time off
Bereavement paid time off
Company paid life insurance
Company paid disability insurance
Company paid Employee Assistance Program with counseling
Company paid financial education & wellness program with budgeting resources
401K retirement plan
Health with HSA Dental and Vision insurance
Dependent Care FSA
Voluntary Life insurance
Voluntary Hospital Indemnity Critical Illness and Accident insurance plans
Voluntary LegalShield and Identity Theft protection plans
Employee Discounts
Work Environment
Office-based with regular client site visits
Standard business hours: Monday-Friday 8:30 AM - 5:00 PM with flexibility required for client relationships industry networking events and urgent facility matters
Travel required to visit client sites evaluate new business opportunities and represent the company at industry conferences
Mix of executive office work client meetings and field inspections across multiple facilities
If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources: Email: emailprotected or call: .
Ready to Join Our Team
If youre passionate about leading facilities management operations while driving business growth and delivering exceptional client service we want to hear from you!
To Apply: Visit our website at
Join our P1 Team!
P1 Service LLC. part of the BCTS family of facility solutions providers provides customers with the best in HVAC mechanical electrical and plumbing service. Our turn-key solutions for all types of building solutions in a variety of markets has made P1 Service one of the top contractors in the nation. When you work for P1 Service youll be part of a culture that puts safety first treats associates like family and provides challenging work in a rewarding energetic environment. P1 Service takes pride in maintaining a high standard of excellence along with an ethical and friendly business culture.
P1 Service LLC. is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of status including status as a protected veteran or as an individual with a disability.
The Opportunity
Were seeking a dynamic General Manager Facilities Maintenance Operations (FMO) to lead our growing FMO business unit and drive strategic commercial growth. This leadership role combines strategic planning business development and operational excellence making it perfect for a results-driven facilities management professional who thrives in both client-facing and operational environments. Reporting to the President of P1 Service LLC youll be a strategic member of our leadership team with overall responsibility for the business units continued growth and expansion.
What Youll Do
Strategic Leadership & Business Development
Manage and optimize the FMO Service unit P&L
Lead commercial growth and business development initiatives including identification and acquisition of new customer accounts
Serve as overall leader for P1 Services existing FMO clients ensuring account retention and expansion through exceptional customer service
Develop and implement facilities strategies aligned with organizational goals
Develop and evaluate multiple strategies considering future strategic objectives institutional needs and community development initiatives
Operations Management
Oversee customer maintenance to ensure 24/7 operation and regulatory compliance
Manage capital projects renovations and budgets
Implement sustainability initiatives to enhance energy efficiency
Supervise vendor and contractor relationships for quality service
Develop emergency preparedness and disaster recovery plans
Develop and maintain standard operating procedures (SOPs) for all FMO service delivery
Performance Management & Metrics
Develop and monitor key performance indicators (KPIs) that improve critical metrics bringing value to customers
Track and improve critical metrics including planned vs. reactive maintenance ratios (target 80:20) cost per square foot and energy efficiency improvements
Establish preventive maintenance schedules and ensure 95% compliance across all client sites
Lead root cause analysis for equipment failures and implement corrective action plans
Maintain customer inventory and procurement strategies for optimal parts availability and cost control
Team Leadership & Development
Mentor and manage facilities teams to drive continuous improvement
Support ongoing staffing and team development needs
Develop staffing models that support departmental goals and objectives
Continuously develop personnel through mentoring coaching and leading by example
Manage conflicts develop healthy and productive teams and inspire and motivate teams to excel
Financial Management
Develop annual budgets for each client account and track monthly financial performance
Identify cost optimization opportunities while maintaining service quality standards
Manage position responsibilities within defined budgets and adhere to operating budgets
Establish program parameters facility requirements and target values for the capital budget
Client Relations & Communication
Develop collaborate edit and finalize presentations for executive leadership trustees and donors
Present and support presentations at the highest level of executives
Respond to strategic demands initiate consultative services and act as focal point for Facilities departmental objectives
Assess and manage risks effectively to protect the organizations interests
Requirements and Qualifications
Required:
Bachelors degree in Business Administration Facilities Management Engineering or related field
12 years of progressive facilities management experience including 7 years in leadership roles
Demonstrated success in business development client acquisition and relationship management
Proven track record of managing client portfolios and driving service expansion
Experience developing and implementing strategic account management plans
Strong financial acumen with expertise in P&L management and service pricing models
Excellent negotiation and contract management skills
Experience leading multi-disciplinary teams across multiple client sites
Preferred:
Masters degree in Business Administration Facilities Management or Engineering
Professional certifications such as CFM (Certified Facility Manager) FMP (Facility Management Professional) or PMP (Project Management Professional)
Experience in a facilities management service provider or property management company
Proven success growing service contracts by 20% annually
Experience with CRM systems and business development analytics
Background in developing innovative facility service offerings
International facilities management experience
Industry recognition or leadership roles in professional associations
Benefits for fulltime non-bargaining personnel include:
Educational Assistance program
PTO and holiday pay
Volunteer community service paid time off
Bereavement paid time off
Company paid life insurance
Company paid disability insurance
Company paid Employee Assistance Program with counseling
Company paid financial education & wellness program with budgeting resources
401K retirement plan
Health with HSA Dental and Vision insurance
Dependent Care FSA
Voluntary Life insurance
Voluntary Hospital Indemnity Critical Illness and Accident insurance plans
Voluntary LegalShield and Identity Theft protection plans
Employee Discounts
Work Environment
Office-based with regular client site visits
Standard business hours: Monday-Friday 8:30 AM - 5:00 PM with flexibility required for client relationships industry networking events and urgent facility matters
Travel required to visit client sites evaluate new business opportunities and represent the company at industry conferences
Mix of executive office work client meetings and field inspections across multiple facilities
If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources: Email: emailprotected or call: .
Ready to Join Our Team
If youre passionate about leading facilities management operations while driving business growth and delivering exceptional client service we want to hear from you!
To Apply: Visit our website at
If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources: email or call: .
Required Experience:
Director
Employment Type
Full-Time
Key Skills
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