Senior Quality of Care and Quality Assurance Analyst (Operations & Policy Analyst 4)
Senior Quality of Care and Quality Assurance Analyst (Operations & Policy Analyst 4)
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Job Description
Initial Posting Date:
07/10/2025Application Deadline:
07/24/2025Agency:
Oregon Health AuthoritySalary Range:
$7353 - $10827Position Type:
EmployeePosition Title:
Senior Quality of Care and Quality Assurance Analyst (Operations & Policy Analyst 4)Job Description:
This position is part of the Oregon Health Authoritys Coordinated Care Organization (CCO) Operations team. A coordinated care organization is a network of all types of health care providers (physical health care addictions and mental health care and dental care providers) who work together in their local communities to serve people who receive health care coverage under the Oregon Health Plan (Medicaid). Today there are 16 CCOs operating in communities around Oregon.
The CCO Quality of Care and Quality Assurance team oversees and ensures compliance with federal regulations for Oregons Medicaid Managed Care program. The team is responsible for quality management functionsincluding quality control assurance planning improvement initiatives and contractual oversight of Managed Care Organizations (MCOs).
The unit collaborates with internal and external partnersincluding CCOs OHP members Behavioral Health programs Health Policy and Analytics Equity and Inclusion Program Integrity Medicaid policy Hearings and CCO Operationsto strengthen regulatory oversight and drive quality improvement.
This position serves as a key advisor to senior management agency leadership and multiple constituent groups in developing quality assurance strategies for the managed care delivery system. It helps oversee the states quality assurance program and monitors MCO compliance with Medicaid Managed Care rules the 1115 Demonstration Oregon Administrative Rules and CCO contract requirementsoften navigating complex or undefined policy situations.
This position will factor in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color immigrant groups the disability and neurodivergent communities veterans older adults individuals identifying as LGBTQIA and other communities that have been traditionally marginalized.
The position description provides additional context for the role. Section 1 of the position description outlines Position Information including Work Location and Supervisor Name. Section 3 outlines specific responsibilities in the Description of Duties.
MINIMUM QUALIFICATIONS:
A Bachelors Degree in Business or Public Administration Behavioral or Social Sciences Finance Political Science or any degree demonstrating the capacity for the knowledge and skills; and five years professional-level evaluative analytical and planning work.
OR;
Any combination of experience and education equivalent to eight years of experience that typically supports the knowledge and skills for the classification.
Desired Attributes:
Experience leading the development and implementation of policies and programs at the community state and/or national level that advance health equity (address systemic health disparities expand culturally responsive and inclusive services factor in social determinants of health) and elevate the voice of community and those with lived experience.
Knowledge of health services delivery systems particularly the Oregon Health Plan/ Medicaid administration in Oregon including experience working with Coordinated Care Organizations social safety net programs health service providers (including Community Mental Health Programs and other behavioral health service providers) or community-based organizations to guide operations and policies.
Knowledge of legislative and regulatory processes; experience analyzing applying and advising on relevant federal and state laws and regulations as well as legislative concepts/bills; specific knowledge of Oregon Administrative Rules and Oregon Revised Statutes is valued in this position.
Strong oral and written communication skills across a variety of forums; experience communicating across a variety of forums; experience communicating qualitative and quantitative information verbal and written that are accessible to and understood by audiences with different levels of comprehension or interest and that are culturally responsive inclusive and appropriate.
Ability to provide organizational leadership to foster inter-and cross-agency collaboration and to shape systems-wide community centered policies programs and continuous (performance / quality / process) improvement strategies. Ability to navigate complex relationships through collaborative problem-solving consensus-building and solution-focused approaches recognizing positionality and fostering power-sharing dynamics.
Experience facilitating meetings with a variety of key partners including internal teams community members/groups and health service providers.
Experience and knowledge evaluating and synthesizing quantitative and qualitative data to analyze and measure the effectiveness efficiency and impact of administrative and technical programs within the context of health policy / healthcare presenting and articulating the value and relevance of research and evaluation data to facilitate quality assurance strategic planning and in healthcare quality compliance or risk management is valued in this position.
Demonstrated project management experience including ability to effectively manage multiple project timelines and priorities and promote human-centered change management.
We are seeking someone who shares Oregon Health Authoritys mission and values. OHA values health equity service excellence integrity leadership partnership innovation and transparency. OHAs health equity definition is Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race ethnicity language disability age gender gender identity sexual orientation social class intersections among these communities or identities or other socially determined circumstances.
Achieving health equity requires the ongoing collaboration of all regions and sectors of the state including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing reconciling and rectifying historical and contemporary injustices. OHAs 10-year goal is to eliminate health inequities. Click here to learn more about OHAs mission vision and core values.
Application Guidance
How to Apply: Submission Requirements - At the time of application ensure the work history in your applicant profile is up to date and attach a current copy of your resume and cover letter.
External Candidates: Visit the State of Oregon job opportunities webpage to submit your application. Be sure to follow all application submission requirements.
Internal Candidates: Current State of Oregon employees must apply through their employee Workday login. Be sure to follow all application submission requirements.
After You Apply:
Before the job announcement closes log in to your Workday account to check for pending tasks under My Applications and complete them.
Remember to check your email (including your junk folder) and Workday inbox for updates on your application.
We value our veterans! To ensure the security of your information kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans preference documentation in the Resume/CV field of your application.
Reminders:
Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills including attention to detail spelling and grammar. For more tips and guidance check out What you need to know to get the job!
This announcement is for one full-time permanent SEIU (union) represented Compliance Specialist 3 position based in Salem Oregon.
This is a HYBRID (35% IN-OFFICE) position. Please check SECTION 4. WORKING CONDITIONS of the position description linked above to review more details regarding the details surrounding the working conditions.
Please download and save a copy of this job announcement and linked position description as it is not available after the application deadline. For questions about the announcement or if you require an alternate format to apply please contact the Senior Recruiter Juan McGruder at Voice: (TTY 711) or Email: .
For Workday technical support dial 1-.
Benefits of Joining Our Team
We offer a workplace that balances productivity with enjoyment;promote an atmosphere of mutual respect dedication and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from. If youre driven by the passion to do something meaningful that changes lives the Oregon Health Authorityis the place for you. We also offer a competitive benefits package including:
Optional life insurance short-term disability long-term disability deferred compensation savings program and flexible spending accounts for health care and childcare expenses.
Possible eligibility for the Public Service Loan Forgiveness Program.
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
Additional Details
The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information.
The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.
Agency does not offer visa sponsorship. Within three days of hire applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future you will not meet Agency employment eligibility standards.
Helpful Links & Resources
How to Set Job Alerts Workday Applicant FAQ Oregon Health Authority Facebook Instagram LinkedIn Veterans Resources
The Oregon Health Authority is an affirmative action and equal opportunity employer committed to fair employment practices and pay equity for all employees. We do not discriminate based on any protected classincluding race sex veteran status disability age color religion national origin marital status or sexual orientationand we do not screen applicants based on current or past compensation. Salary is determined through a fair review of your education experience and training as it relates to the position.
OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.
Required Experience:
Senior IC
Employment Type
Full-Time
