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Make a dierence in the community you live in! As a Community Builderan employee with the City of Gainesville you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job its a chance to contribute to community success and to help enhance the Gainesville way of life.

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Job Description:

The Assistant Director of Technology supports the Director of Technology in leading managing and advancing the City of Gainesvilles information technology initiatives. This position provides strategic coordination operational oversight and staff leadership to ensure secure efficient and future-ready IT services across the organization. The Assistant Director serves as the second-in-command and may act on behalf of the Director during absences.

SUMMARY

The Assistant Technology Director supports the Technology Director in leading managing and advancing the City of Gainesvilles information technology initiatives. This position provides strategic coordination operational oversight and staff leadership to ensure secure efficient and future-ready IT services across the organization. The Assistant Director serves as the second-in-command and may act on behalf of the Director during absences.

EXAMPLES OF WORK*

*This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower level duties may be required.

ESSENTIAL JOB FUNCTIONS

Assists the Director in developing and executing the Citys strategic IT vision with a focus on innovation modernization and digital transformation.

Supports the planning and execution of efforts to insource technology infrastructure cybersecurity applications and IT service delivery.

Supports the leadership and management of technology programs personnel and resources to ensure effective service delivery and alignment with organizational goals.

Manages the daily operations of the Technology Department ensuring adherence to established service levels and compliance with ITIL and other industry best practices.

Oversees enterprise-level projects and programs including infrastructure upgrades system implementations and security enhancements.

Facilitates internal stakeholder engagement to align business needs with technology solutions and evaluates performance metrics to ensure continuous improvement.

Collaborates with city departments to coordinate cross-functional technology service delivery including infrastructure network and application support.

Leads specific enterprise-level IT initiatives including application modernization digital services and IT service management improvements (e.g. ITIL-based frameworks).

Develops implements and enforces IT policies and procedures aligned with organizational goals security protocols and regulatory requirements.

Leads departmental performance measurement continuous improvement efforts and initiatives to enhance customer experience

Prepares operational reports dashboards and briefings for the Director and other stakeholders to support data-driven decision-making.

Provides coaching mentoring and development opportunities to IT staff to build technical proficiency business acumen and leadership capabilities

Coordinates vendor management and contract administration for technology services and software procurement.

Contributes to departmental budget planning financial analysis and resource allocation.

NON-ESSENTIAL JOB FUNCTIONS

Maintains regular and consistent attendance.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential job function satisfactorily. Below are the required education experience knowledge skills and abilities to perform the essential functions.

EDUCATION AND EXPERIENCE

Bachelors degree from an accredited college or university in computer science management information systems business administration or a related field.

Eight (8) years of progressively responsible experience in IT operations infrastructure or enterprise systems including three (3) years of supervisory or team leadership experience.

A Masters degree may substitute for one (1) year of non-supervisory experience.

Experience in a municipal or government environment is preferred.

DESIRED QUALIFICATIONS

Certified Cisco Network Professional (CCNP)

VMware Certified Professional (VCP)

Microsoft Certified: Azure Administrator Associate

ITIL Foundation Certification

Project Management Professional (PMP)

Six Sigma or Business Process Management (BPM)

Certified Information Systems Security Professional (CISSP)

KNOWLEDGE SKILLS AND ABILITIES

Comprehensive knowledge of enterprise IT management including infrastructure networking Active Directory (AD) Microsoft 365 cybersecurity IT Service Management (ITSM) application development and support.

Knowledge and experience with IT and cyber security standards and frameworks such as NIST CIS ISO ITIL and COBIT

Ability to monitor emerging technologies and strategically apply them to municipal operations.

Ability to develop and manage programs and long-term plans

Demonstrated ability to lead complex cross-functional projects and initiatives.

Strong skills in staff development coaching and performance management.

Ability to build strong partnerships with internal departments external agencies and technology vendors.

Ability to analyze problems devise solutions and manage change in a dynamic environment.

Knowledge of data privacy laws cybersecurity regulations and digital services best practices.

Familiarity with municipal government operations and public sector IT requirements.

Working knowledge of public budgeting principles and financial oversight.

Ability to promote and foster exceptional customer service within IT and throughout General Government.

Excellent written and verbal communication skills

Ability to work effectively with elected officials charter officers department heads representatives of other agencies other city employees and the general public.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

To perform this job successfully an individual must possess certain physical abilities and be able to withstand work related environmental conditions.

PHYSICAL REQUIREMENTS

While performing the duties of this job the employee is often required to sit for prolonged periods of time.

WORK ENVIRONMENT

May be required to work and attend meetings outside regular business hours.

Note:

May Require Assessment(s).

May fill multiple positions.

May establish an eligibility list.

Come join our team! The City of Gainesville oers a competitive benets package and opportunities to grow both professionally and personally.

All regular employees are eligible for traditional benets such as health insurance life insurance paid leave 11 paid a holidays a year a pension plan and a deferred compensation plan but we also oer great things like on-site tness centers tuition reimbursement on-site medical sta and a wellness program to keep you healthy and happy. Please note; benefits are not available for temporary employees.

Equal Opportunity

The City of Gainesville is an equal opportunity/affirmative action employer and does not discriminate in hiring. Minorities women and individuals with disabilities are encouraged to apply. Individuals with a disability who require special accommodations during the selection process should notify the Human Resources Department at or TDD/TTY at .

Veterans Preference

Veterans are encouraged to apply. Veterans Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. However preference does not guarantee that a veteran or other eligible person will be the candidate selected to fill the position. Section 295.07 Florida Statutes (F.S.) specifies who is eligible for Veterans Preference. State of Florida residency is not required for Veterans Preference.

If you are unable to apply online due to a disability contact recruiting at or by calling .