Technology Infrastructure Manager
Technology Infrastructure Manager
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1 Vacancy
Job Description
If you are an Internal City Employee Retiree or Dependent/Survivor of a City Employee please apply internally via Career Icon in your Workday account.
Make a dierence in the community you live in! As a Community Builderan employee with the City of Gainesville you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job its a chance to contribute to community success and to help enhance the Gainesville way of life.
Department:
GGTechnology: Technology AdministrationSalary Range Minimum:
$119725.49Salary Range Maximum:
$190213.87Closing Date:
07/25/2025Job Details:
The IT Infrastructure Manager is responsible for planning implementing and maintaining the Citys Technology Infrastructure including data centers networks cloud computing Active Directory (AD) Microsoft 365 and voice systems. Must ensure that technology infrastructure reliabily supports business operations while optimizing performance and minimizing downtime.The single position allocated to this class reports to the Director of Technology and leads technical team members including Network Engineers Network Administrators and System Administrators.
Job Description:
SUMMARY
The IT Infrastructure Manager is responsible for planning implementing and maintaining the Citys Technology Infrastructure including data centers networks cloud computing Active Directory (AD) Microsoft 365 and voice systems. Must ensure that technology infrastructure reliabily supports business operations while optimizing performance and minimizing downtime.
The single position allocated to this class reports to the Director of Technology and leads technical team members including Network Engineers Network Administrators and System Administrators.
EXAMPLES OF WORK*
*This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower level duties may be required.
ESSENTIAL JOB FUNCTIONS
Manages daily operations of the Citys data centers infrastructure and cloud environments to ensure high availability performance and security.
Supports the planning and execution of efforts to insource technology infrastructure cybersecurity applications and IT service delivery.
Oversees design implementation and maintenance of LAN MAN and WAN networks across municipal locations.
Oversees design implementation and maintenance of Active Directory (AD) and Microsoft 365 platform.
Directs the administration and ongoing support of VoIP telephony systems to ensure consistent communication capabilities.
Leads virtualization strategy and infrastructure to ensure system performance scalability high-availabilty and cost optimization.
Implements and maintains enterprise-wide backup and recovery solutions and procedures to meet Recovery Time and Recovery Point (RTO/RPO) requirements
Supervises infrastructure personnel including Network Engineers Network Analysts and System Analysts.
Develops and enforces policies standards and procedures for infrastructure systems in accordance with industry best practices.
Coordinates technology infrastructure projects and initiatives with internal departments and external vendors.
Manages vendor relationships contract negotiations and technology procurement activities.
Manages departmental budget planning financial analysis and resource allocation.
NON-ESSENTIAL JOB FUNCTIONS
Attends work on a continuous and regular basis.
Performs related duties as required or assigned by the Director of Technology.
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential job function satisfactorily. Below are the required education experience knowledge skills and abilities to perform the essential functions.
EDUCATION AND EXPERIENCE
Bachelors degree from an accredited college or university in computer science management information systems business administration or a related field.
Eight (8) years of progressively responsible experience in IT infrastructure systems including three (3) years of supervisory or team leadership experience.
A Masters degree may substitute for one (1) year of non-supervisory experience.
DESIRED CERTIFICATIONS
Certified Cisco Network Professional (CCNP)
VMware Certified Professional (VCP)
Microsoft Certified: Azure Administrator Associate
ITIL Foundation Certification
Project Management Professional (PMP)
KNOWLEDGE SKILLS AND ABILITIES
Knowledge of principles and practices of effective IT administration supervision and service management.
Thorough knowledge of data center operations cloud platforms active directory and virtual computing technologies.
Extensive knowledge of LAN MAN and WAN networking routing switching design implementation monitoring and support.
Experience with VoIP system management and support
Experience with disaster recovery planning exercises and business continuity practices.
Ability to supervise and develop technical staff.
Strong interpersonal skills to build and maintain effective working relationships with departments vendors and the public.
Excellent written and verbal communication skills.
Ability to manage multiple infrastructure projects and prioritize competing demands.
Knowledge of governmental budget procedures and purchasing practices.
Ability to promote and foster exceptional customer service within IT and throughout General Government.
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
To perform this job successfully an individual must possess certain physical abilities and be able to withstand work related environmental conditions.
PHYSICAL REQUIREMENTS
While performing the duties of this job the employee is often required to sit for prolonged periods of time.
WORK ENVIRONMENT
May be required to work and attend meetings outside regular business hours.
Note:
May Require Assessment(s).
May fill multiple positions.
May establish an eligibility list.
Come join our team! The City of Gainesville oers a competitive benets package and opportunities to grow both professionally and personally.
All regular employees are eligible for traditional benets such as health insurance life insurance paid leave 11 paid a holidays a year a pension plan and a deferred compensation plan but we also oer great things like on-site tness centers tuition reimbursement on-site medical sta and a wellness program to keep you healthy and happy. Please note; benefits are not available for temporary employees.
Equal Opportunity
The City of Gainesville is an equal opportunity/affirmative action employer and does not discriminate in hiring. Minorities women and individuals with disabilities are encouraged to apply. Individuals with a disability who require special accommodations during the selection process should notify the Human Resources Department at or TDD/TTY at .
Veterans Preference
Veterans are encouraged to apply. Veterans Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. However preference does not guarantee that a veteran or other eligible person will be the candidate selected to fill the position. Section 295.07 Florida Statutes (F.S.) specifies who is eligible for Veterans Preference. State of Florida residency is not required for Veterans Preference.
If you are unable to apply online due to a disability contact recruiting at or by calling .
Required Experience:
Manager
Employment Type
Full-Time
