Part-Time Nursing Test Proctor

Job Title: Nursing Test Proctor
Location: Indianapolis - Lawrence
Job Type: Part-Time
Salary Range: $16.00/Hour
Reports To: PN Program Chair and Testing Services Manager

Who We Are:

We are an open-access college that fuels Indianas economy through excellence in teaching and proactive engagement with industry and community partners embedded in a culture of innovation that empowers all students to learn and succeed. We are higher education at the speed of life!

Our Values:

Empathy: We stand with our students partners and communities.
Integrity: We treat all with dignity and respect.
Accountability: We deliver on our commitments.
Agility: We innovate iterate and transform.
Connectivity: We connect with partners to strengthen communities and ensure student success for all.

The Position:

This position will serve as a Test Administrator/Proctor for all exams offered for the School of Nursing at the Lawrence campus and through various vendors in the Testing Center.

MAJOR RESPONSIBILITIES:

Customer Service Overriding Expectation:

• Demonstrate a strong customer service and/or student advocacy through a positive attitude of approachability adaptability strong problem-solving and desire to identify and support student success.

• Engage in behaviors that create an inclusive environment in which all people are valued and supported.

• Go beyond the easiest or surface answer for a student or an internal or external customer and get to the root cause of the problem question or issue to solve it as quickly and professionally as possible. Responsibilities:

• Provide test administration services for the School of Nursing in the Testing Center at the Lawrence campus. These services include but are not limited to distributing and downloading tests supervising exam administration following vendor guidelines data entry of test information and completing all required paperwork for test vendors.

• Greet candidates professionally and ensure all required information has been completed before and after testing occurs.

• Maintain test security examinee confidentiality and a clean and comfortable testing environment.

• Treat all individuals with professionalism and unparalleled customer service.

• Must be certified to administer certain exams where applicable and review updated vendor manuals as necessary. Vendor training and approval is mandatory.

• Provide administrative and secretarial support to the Testing Center by assisting students test candidates staff faculty and the community; and by providing support and organization for the administrative functions of the Testing Center.

• Assist in clerical support of full- time staff; assist the department in managing the timely flow of information and operational transactions.

• Help to support the organization and tidiness of each of the testing rooms of the School of Nursing and the Testing Center.

• Make sure computers and other technical equipment are always in good working condition and secure.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA) other applicable regulatory requirements and professional standards.

EDUCATION AND EXPERIENCE:

• HS diploma or GED

• Two or more years of customer service experience

• Cannot hold or pursue any IT certifications or teach courses with a certification base.

• Good customer service skills with the ability to work effectively with students faculty and staff.

• Knowledge of computer software and operations.

• Knowledge of Microsoft Word Excel and Access is required.

• Must have the physical dexterity to maneuver testing materials lift and move computer equipment and supplies weighing up to 25 pounds and the visual acuity to adjust focus on computer screen and view exam room during exam proctoring.

• This individual must be able to focus and do task analysis as well as repetitive work.

• Must be flexible show initiative and work independently as well as part of a team.

• Ability to work Monday through Thursday 0730-1230

• Ability to attend vendor training sessions and complete all training requirements is mandatory.

Must demonstrate the ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.