Theatre Bookings Team Leader

Job Description

Theatre Bookings Team Leader

Location: Oaks Hospital Colchester

Hours: 37.5 hours per week Full-time Monday-Friday 09:00-17:00 flexible

Salary: Depending on experience Benefits

Summary:

Oaks Hospital is part of Ramsay Health Care UK one of the leading providers of NHS and private patient services in England. Oaks Hospital is a 58 bed facility including 18 ambulatory bays 4 laminar flow Theatres and an Endoscopy Theatre.

The role:

We are currently looking for an enthusiastic and motivated customer focused Theatre Bookings Team Leader to lead our Bookings Administration teamreporting to the Bookings & Reception Manager.

You will be expected to co-ordinate the bookings process. Ensuring smooth and efficient processes are followed in a timely manner. The team leader role will also involve the co-ordination of the Bookings Administration staff dealing with day to day line management duties of the team.

Liaising closely with clinical staff and other hospital departments you need to have experience in administration as well as excellent communication computer skills and the ability to stay calm when under pressure.

There is a high level of contact with external service users therefore excellent interpersonal and communication skills and the ability to work as part of a team is a priority and drive forward the necessary agenda.

What youll bring with you

• Previous clerical experience
• Excellent interpersonal and communication skills
• Proven ability to work effectively in a team environment and independently driven as required
• Demonstrated exemplary customer service skills
• Comprehensive computer and keyboarding skills
• Flexibility and adaptability to meet the changing needs of the business
• Positivity and even temperedness in the workplace
• Demonstrated honesty integrity and ethics in the workplace
• Knowledge of appointment booking scheduling and waiting list management

Benefits:

• 25 Days Leave Bank Holidays
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Free Parking on site (where possible)
• Subsidised staff restaurant (where possible)
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme available in partnership with Halfords
• The Blue Light Card Scheme

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years experience. We are a global provider operating in 11 countries with 77000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong long-standing relationship with the NHS.

We love people with a positive can do attitude who want to make a difference in their work. Our employees are Ramsay. The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset our business is growing and we would like you to join us. The Ramsay Way culture recognises that people staff and doctors are Ramsay Health Cares most important asset and this has been key to our ongoing success.

We are proud of our Speak Up for Safety programme and ensure that the patient is at the heart of everything we do. Join us and have more Time to Care.

We are committed to equality of opportunity for all.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

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We care.

Its more than what we do its who we are. Everything we do is about striving to deliver the best care. And its a belief thats as true today as it was when we welcomed our first patients in 1964.

The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UKs Armed Forces and Reservists and have already achieved the Silver Award as part of the MODs Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.