Sales Coordinator [UK & Ireland] â Internal accounts â 9 Months FTC
Sales Coordinator [UK & Ireland] â Internal accounts â 9 Months FTC
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Job Description
The role
As a Sales Coordinator at Brompton youll play a key role in supporting our trade customers across the UK and Ireland as well as some internal accounts. Reporting to the Internal Sales Team Leader this role demands strong organisation proactivity and commercial awareness. Youll be part of the frontline Sales Operations Team responsible for driving sales growth and strengthening relationships with our retail partners.
Working closely with our in-country Sales Managers youll help manage a 12-month rolling sales pipeline and ensure that bike and parts/accessory orders are processed in line with each customers agreed sales plan. Youll build lasting relationships with our trade network providing frontline support via phone and email and developing a solid understanding of their business needs.
Youll quickly familiarise yourself with Bromptons product range systems and procedures as well as internal departments such as Customer Service Marketing and Dispatch. This role requires someone confident in handling a wide range of sales and technical queries and comfortable working cross-functionally to ensure operational excellence.
Its an ideal opportunity for someone ready to build on existing experience grow within a collaborative environment and commit long-term to a fast-paced iconic British brand.
The Person
The ideal candidate should always remain rational when dealing with challenging situations ensuring communication is systematic and factual. They will be required to use practicality as a method to reach solutions. The ideal candidate will be routine-orientated methodical thorough compliant cautious sensitive diplomatic self-disciplined amiable and accommodating. The job involves administration negotiating advising and generally servicing people. Therefore the successful applicant will display a friendly approach and the ability to persuade others in a thorough and factual manner.
The job holder should enjoy working in structured situations where consistent performance working within specific guidelines rules and procedures to see a task through conclusion are key factors.
The successful candidate will be able to listen absorb information and at the same time build upon stable relationships developing networks and identify resources as and when necessary. They will develop trust in people be willing to smooth relationships advise and assist others adopting an accommodating and helpful attitude.
The successful candidate will be keen to consistently develop competence expertise and practical procedures; they will provide simple practical solutions and tie up any loose ends evaluating situations and calculating risks whilst justifying and defending correctness.
Main responsibilities
Support the sale of all Brompton products across your market and help develop the retail network
Build and strategically foster relationships with retail customers to gain clear understanding of their businesses requirements and objectives to ensure sales metrics are met and expectations exceeded
Maintain an accurate and up-to-date database of all accounts retail stores and contacts in your region
Develop strong working relationships with the Sales Manager and Account Managers
Contribute to the twelve-month rolling sales forecast/pipeline plan for your retail customers in accordance with sales objectives
Allocate inbound orders in accordance with your pipeline plan
Work cross-functionally with sales logistics and finance teams to ensure all orders are shipped and invoiced on time
Monitor and report on your region through monthly KPIs against budget and annual business/ marketing plan.
Performing statistical analysis and assess actuals vs forecasting.
Raise risks and opportunities for your region and develop related corrective and preventive actions
Funnel information to and from customers into and out of the business and across Brompton departments
Support other departments (marketing customer service production dispatch etc) to make sure all commercial and operations activities run smoothly.
Drive awareness and interest of new products and service opportunities
Where necessary create ad-hoc reports on accounts orders and retail stores using Salesforce
Take payments from time to time
Represent Brompton at trade and consumer events from time to time
Personal attributes and skills:
Fluent in English one of the following additional languages is a plus but not mandatory (Dutch French German Italian)
Strong sales ability and customer service skills
Market aware and commercially focussed
Strong numeracy skills with an ability to construct and interpret sales data/ reports
Intermediate Excel skills: ability to construct pivot tables and use common functions
Previous experience using Salesforce is desirable but not essential
A natural communicator that can persuade and influence others
Proactive with a problem-solving mind-set
Ability to deliver presentations and report on markets.
Flexible and able to quickly understand the requirements.
Naturally curious; interested in processes mechanisms and dependencies
Attention to detail and a willingness to dig down into details while retaining a sense of the broader picture are essential.
Determined and resourceful with a willingness to learn to adapt to a fast-paced environment.
Passionate able to work in a multicultural environment.
A valid passport
An understanding of Bromptons ethos and how this has shaped its brand values.
Experience:
A bachelors degree in business Sales Supply Chain etc is ideal however if you have professional working experience in a similar role and meet the main requirements of the role we are happy to hear from you.
You might not tick all the boxes and thats okay we still encourage you to apply. Here at Brompton we are always looking for people that share the same values and attitudes as we do as we continue to build diverse teams and a sense of community which is made stronger by each new individual who joins.
Required Experience:
IC
Employment Type
Full-Time
