Airfield and Terminal Modernization Program (ATMP) - Roadways Project
Position Summary
Were seeking a highly skilled Public Outreach Specialist II to support the planning and execution of public and community outreach initiatives for the Airfield and Terminal Modernization Program (ATMP) Roadways Project. This role plays a critical part in promoting project goals and ensuring transparent consistent communication with stakeholders and the public throughout all phases-from design through construction.
Key Responsibilities
Monitor track and report project activities public inquiries and community concerns
Provide strategic communication support for project-wide messaging and public engagement efforts
Implement the stakeholder engagement plan including outreach tactics and relationship-building strategies
Proactively identify and manage contentious issues developing responsive communication approaches
Draft and design presentations briefing documents notifications and press releases
Oversee and update website content including timely posting of project documents schedules FAQs and announcements
Support the creation of social media content including messaging captions and graphic elements
Develop and distribute FAQs fact sheets and other outreach materials
Coordinate logistics for media events milestone celebrations and press tours
Ensure effective communication flow to internal and external stakeholders
Partner with contractors to ensure compliance with communication standards
Lead organization of public outreach events such as open houses workshops and public hearings
Maintain comprehensive records of all public-facing communications and engagement activities
Assist in connecting Metros project team with local businesses community groups and the public
Technical Proficiencies
Proficiency in CMS platformsemail marketing toolssocial media and the Adobe Creative Suite
Skilled in Adobe IllustratorInDesign and Microsoft Office tools (Word Excel PowerPoint Teams Outlook)
Experience using Benchmark email platform and Drupal CMS for managing public-facing websites
Details:
Qualifications
10 years of relevant public outreach communications or stakeholder engagement experience
Demonstrated excellence in written visual and verbal communication
Strong organizational abilities and effective multitasking in fast-paced environments
Background working with diverse communities government agencies and media outlets
Familiarity with construction project phases and public communications protocol
Proven ability to produce timely accurate deliverables with a customer-service mindset
Prior experience operating within a construction office setting
Education & Training
Bachelors or Masters degree in Public Relations Communications Planning Journalism Marketing or a related discipline
Relevant certifications or licensure are highly desirable
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