Product Development Manager - Auto Telematics Claims

Why USAA

At USAA our mission is to empower our members to achieve financial security through highly competitive products exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA where our core values honesty integrity loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Product Development Manager you will join our New Business Ventures and Innovation team working in a fast-paced startup environment building and testing new products and capabilities within the auto telematics claims space and helping chart the course for the future of USAAs Property and Casualty business.

This role supports the development of new products into target strategic markets. Provides support for product line initiatives related to product development compliance operational and process improvements claims management vendor management product documentation fulfillment and/or system releases.

This role is remote eligible however individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.

What youll do:

• Participates in the development of digital first products supporting the needs and risks of USAA Members.
• Supports efforts to develop and launch new innovative product offerings as well as auxiliary/enhanced features/services for existing products.
• Advises others in the launch of new products and in the evaluation and decision to buy/build or partner.
• Generates creative product and coverage solutions for member needs to ensure a dynamic product development pipeline exists.
• Responsible for maintaining knowledge of business and underwriting performance for products in scope (e.g. trends results etc.).
• Analyzes internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.
• Conducts analysis of key data to support on-going monitoring maintenance and underwriting of existing new in market products based on product performance member needs and competitive changes in the market including but not limited to product rules rates and forms.
• Develops and communicates the new product value proposition for product enhancements/features.
• Guides Member Contact teams on how to effectively use sales guides and provides education on new products and services including new offerings and enhancements to existing features.
• Analyzes and evaluates new product performance metrics to recommend offering change if necessary prior to full launch.
• Coordinates with relevant control partners (to include Leal Compliance and Risk Management) to ensure product offerings are designed and implemented in compliance with all applicable laws and regulations.
• Ensures risks associated with business activities are effectively identified measured monitored and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelors Degree in Business Marketing Supply Chain Statistics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years relevant experience in Actuary Underwriting Marketing Operations Financial Services or relevant military experience.
• Experience conducting research compiling and analyzing data and identifying trends that have supported product decisions.
• Demonstrated experience in developing deploying and supporting product and/or integrated suite of products.
• Knowledge and understanding of Product Development Life Cycle (PDLC).

What sets you apart:

• 3 years P&C Auto claims experience
• Experience developing new telematics capabilities/processes
• Experience developing P&C business requirements for IT and technical teams
• Successful track record of moving with speed and agility business ideas through the PDLC stages
• Advanced degree or professional designation (e.g. CPCU SCLA)
• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $114080 - $218030.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e. H-1B TN STEM OPT Training Plans etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical financial and emotional wellness. These benefits include comprehensive medical dental and vision plans 401(k) pension life insurance parental benefits adoption assistance paid time off program with paid holidays plus 16 paid volunteer hours and various wellness programs. Additionally our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits visit our benefits page on .

Applications for this position are accepted on an ongoing basis this posting will remain open until the position is filled. Thus interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.