Thrift Store Manager

Job Title: HUB SHOP Manager (Thrift Store Manager)

Reports To: Executive Director

Job Type: 30-40 Hours a Week

Salary: Commensurate with experience

About The HUB:

The HUB is a vibrant community center dedicated to Supporting Independent Living for Seniors and People with disabilities The HUB SHOP is our on-site thrift store playing a vital role in providing funding to run The HUB Center for Seniors offering affordable goods to the community and providing clothing and necessary goods at no cost to those in need.

Position Summary:

The HUB SHOP Manager is a dynamic and hands-on leader responsible for the overall operation growth and success of The HUBs thrift store. This role requires a blend of retail expertise merchandising skills marketing and advertising ability strong organizational skills and a passion for community service. The Manager will oversee all aspects of the store from merchandise acquisition and display to staff supervision and customer service ensuring a positive and engaging experience for both shoppers and volunteers.

Key Responsibilities:

• Store Operations & Management:
• Oversee daily operations of The HUB SHOP including opening and closing procedures cash handling and inventory management.
• Ensure the store is clean organized visually appealing and well-stocked.
• Develop and implement efficient systems for receiving sorting pricing and displaying donated merchandise.
• Manage and reconcile daily sales deposits and financial records.
• Monitor and manage store expenses ensuring adherence to budget.
• Maintain a safe and secure environment for staff volunteers and customers.
• Address and resolve customer inquiries and complaints professionally.
• Merchandise & Visual Merchandising:
• Strategically price donated items to maximize revenue while offering fair value to customers.
• Implement effective visual merchandising strategies to enhance product presentation and drive sales.
• Identify and promote high-value items unique finds and seasonal merchandise.
• Ensure a consistent flow of fresh inventory to the sales floor.
• Team Leadership & Development:
• Recruit train supervise and motivate a team of volunteers and/or paid staff.
• Delegate tasks effectively and provide clear direction and feedback.
• Foster a positive collaborative and supportive work environment.
• Conduct regular performance reviews and provide ongoing coaching

• Sales & Marketing:
• Develop and implement strategies to increase sales and profitability.
• Plan and execute promotions sales events and special initiatives to attract customers.
• Collaborate with The HUBs marketing team to promote the thrift store through various channels (social media local advertising etc.).
• Monitor sales trends and adjust inventory and merchandising accordingly.

• Community Engagement & Mission Alignment:
• Act as a positive ambassador for The HUB Shop and its mission.
• Engage with donors and customers fostering strong community relationships.
• Ensure the thrift store operation aligns with The HUBs overall goals and values.
• Identify opportunities for community partnerships or collaborations.
• Reporting & Analysis:
• Generate regular sales inventory and operational reports.
• Analyze data to identify trends opportunities and areas for improvement.
• Provide regular updates to the Executive Director on store performance.

Qualifications:

• Proven experience in retail management preferably in a thrift store or similar environment.
• Strong understanding of retail operations visual merchandising and inventory control.
• Excellent leadership communication and interpersonal skills.
• Ability to recruit train motivate and manage a diverse team of staff and volunteers.
• Proficiency in point-of-sale (POS) systems and basic computer applications (Microsoft Office Suite).
• Ability to lift and move merchandise (up to 50 lbs) and stand for extended periods.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• A passion for community service and The HUBs mission.
• Flexibility to work weekends and some evenings as needed.

Preferred Qualifications:

• Experience with non-profit organizations or social enterprises.
• Knowledge of vintage or collectible items.

To Apply:

Please submit your resume and a cover letter outlining your relevant experience and why you are interested in this position to or in person at 111 NE Old Belfair Hwy Belfair WA 98528. Open until filled.

The HUB is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Hub Center For Seniors in Belfair WA is looking for one thrift store manager to join our 23 person strong team. We are located on 111 Ne Old Belfair Hwy. Our ideal candidate is attentive motivated and hard-working.

Benefits

• We offer many great benefits including free early access to your pay through Homebase SIMPLE IRA match after qualified terms of employment sick and vacation pay.

We are looking forward to reading your application.

Required Experience:

Manager