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POSITION DESCRIPTION
POSITION SUMMARY
Professionally assists and serves members in a wide range of consumer and business services. Interviews takes
applications and prepares loans for credit approval. Completes loan servicing and disbursements as needed. Responsible
for performing a variety of member services such as opening and closing consumer and business accounts renewing term
share accounts and assisting members with bookkeeping and checking account problems. Answers member questions
regarding Credit Union services provided and performs a variety of account maintenance. Attends to telephone inquiries and
transactions for members. Performs all teller functions as needed.
ESSENTIAL JOB DUTIES
NON-ESSENTIAL JOB DUTIES
Skills/Abilities:
Excellent communication and public relations skills.
Good organization skills and attentive to detail.
Proficient typing/data entry abilities.
Able to operate related computer applications and related business equipment including telephone calculator and
adding machine.
Cooperative and able to coordinate well with others.
PREFERRED QUALIFICATIONS
Education/Certification:
None
Preferred Knowledge:
Understanding of loan interview procedures.
Basic understanding of financial operations is strongly preferred.
Experience Preferred:
Previous experience with a full-service financial institution helpful.
One to two years of new accounts or loan interviewing experience.
Skills/Abilities:
None
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing picking up small objects or pinching fingers together.
TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately loudly or quickly.
REPETITIVE MOTIONS: Movements frequently and regularly required using the wrists hands and/or fingers.
AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information.
AVERAGE VISUAL ABILITIES: Average ordinary visual acuity necessary to prepare or inspect documents or products or operate machinery.
STANDING: For prolonged periods on busy lobby days. On a regular basis about 60% of work time.
PHYSICAL STRENGTH: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. Lifts up to 10-15 lbs.(Almost all office jobs.)
WORKING CONDITIONS:
None: No hazardous or significantly unpleasant conditions (such as in a typical office).
Required Experience:
Unclear Seniority
Full-Time