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Position Overview:
The Senior BioProcess Operations Technician will be a member of the Maintenance & Operations team within the Vaccines integrated process team for a start-up vaccine manufacturing facility in Wilson NC. This person operates and assists coaches with managing final packaging & inspection equipment as part of an empowered work position carries out our mission by assuring finished goods and services are of the highest quality optimal cost and delivered on schedule. The Senior Operations Technician routinely performs and leads line-specific duties including line check-in batch management in-process quality monitoring equipment operation work center cleaning change-over and material movement with a high degree of accuracy and efficiency in accordance with established procedures. In addition to leading operations activities the role will be accountable for enforcing EHS and GMP compliance within their area of assignment. This position will be an individual contributor and a lead member of the Operations team.
Primary Responsibilities
Function as a role model in our team-based Employee Involvement culture focusing on the effectiveness of operations and implementation of viable continuous improvement initiatives
Assists with the coordination of daily work schedules and effectively communicates daily customer service and performance targets
Assist coaches and operators with operational mechanical and technical activities that support our production standards while enforcing GMPs and SOP adherence
Leads the charge to ensure standard work areas are in a constant state of compliance with respect to proper housekeeping material segregation and personal gowning including required protective equipment
Team leader and trainer in the set up and adjust of production equipment including single use mixer filling high-voltage leak detectors labelers cartoners printers and other assemblies as needed for optimal performance within qualified parameters
Assists in the development of training documents and procedures and provides training to ensure team members are qualified and proficient in production equipment and processes
Manages areas to ensure the maintenance of detailed records as it relates to equipment cleaning set-up and challenge documentation
Assists with managing the accuracy of critical information and ensures the completion of required documentation for production processes to ensure optimal line performance
Assists coaches to ensures operational concerns are visible and solutions and/or continuous improvement actions are taken with an appropriate sense of urgency for appropriate resolution
Resolves and reports issues with product accountability and SAP system problems
Demonstrates a mechanical aptitude with the ability to troubleshoot equipment and process related occurrences
Responsible for problem solving and process improvement initiatives
Assists management with completing Tier 1 actions; escalates concerns to the Tier 2 process
Supports off-shifts and weekend work as required for this position
Quality
Interacts with other departments to ensure all packaging operations are performed in accordance with current Good Manufacturing Practices (cGMP) site Standard Operating Procedures (SOPs) and Divisional policies and guidelines
Works with Quality Maintenance and Planning to identify and resolve quality issues/deviations; supports all investigations and corrective actions
Examine products to detect defects product damage or other visual quality problems
Troubleshoot and offer resolution and recommendation to coaches; appropriately gather and provide information for corrective actions
Provides guidance to others with documentation actions in the SAP PI sheets and paper records. Interacts with MMS (Materials Management Specialists) personnel to resolve component issues including incoming quality concerns
Safety
Conforms to established safety procedures in accordance with OSHA and other regulatory agencies
Recognizes utilize and enforces the use of safety equipment when/as needed
Champion for and actively takes accountability for personal safety as well as the safety of others
Identifies reports and documents unsafe acts/conditions participates in the investigation of accidents/injuries/incidents and in developing corrective and preventative actions (CAPA)
Equipment
Operates and trains others to use packaging & inspection equipment within qualified parameters; performs and documents equipment challenges per current procedures.
Demonstrates mechanical ability to troubleshoot problem solve and train others to recognize and solve equipment concerns as it relates to product jams and component problems
Identifies and effectively communicates equipment problems to assist maintenance technicians with troubleshooting and corrective repairs
Financial
Contribute to achieving departmental financial goals by understanding communicating and controlling labor costs component usage and material waste.
Works with the coach to determine root cause for line downtime that causes misses for SA (Schedule Adherence) and delivery
Team Individual Performance
Actively assist coaches in leading a team-based culture through team meetings and continuous improvement activities
Demonstrates a high degree of maturity leadership and personal integrity
Strictly adheres to all site policies on personal conduct and attendance
Collaborates and communications with peers and other employees at various levels throughout the organization; demonstrates leadership and conflict-resolution ability
Demonstrates a willingness to provide and receive constructive feedback in 360 performance review
Reporting Relationships:
Solid line report to: Manager Maintenance & Operations
Dotted line report to: N/A
Position(s) reporting to this position: N/A (individual contributor)
Work Schedule:
8-hours 3rd shift
Minimum Education Requirement
High School diploma or equivalent
Required Experience and Skills
Three or more years of experience in a GMP manufacturing facility (aseptic GMP environment strongly preferred)
Demonstrated proactive leadership ability peer training experience and productivity improvement activity involvement
Demonstrated organizational and interpersonal skills with ability to influence and support others through a culture of inclusion feedback and empowerment
Must have excellent verbal and written communication skills
Ability to gown and work in an aseptic environment
Demonstrated ability to work with computerized and automated systems.
Willing to work irregular hours to support multi-shift operation on an as needed basis
Preferred Experience and Skills
Associates degree in business Science or Technology-based field and/or bio-pharma focused certificates such as Bio-works preferred.
Yellow Belt certified or Kata training
Experience with aseptic filling visual inspection systems CIP/SIP systems packaging equipment and similar aseptic formulation and filling operations
Experience operating maintaining troubleshooting and/or repairing industrial equipment
Experience working in a regulated environment (FDA etc.) and basic knowledge of cGMPs as they apply to the vaccine/pharmaceutical industry
Experience in Continuous Improvement Lean Manufacturing Problem Solving and/or Right First-Time methodologies
SAP / MES / electronic logbook basic knowledge from a production execution perspective
Outstanding communication skills both within direct team and across multiple shifts to ensure success of overall team
Effective and efficient computer skills with experience using SAP
Ability to support technical writing of documents such as standard operating procedures (SOPs) and work instructions (Wis)
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U.S. Hybrid Work Model
Effective September 5 2023 employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week Monday - Thursday although the specific days may vary by site or organization with Friday designated as a remote-working day unless business critical tasks require an on-site Hybrid work model does not apply to and daily in-person attendance is required for field-based positions; facility-based manufacturing-based or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note this Hybrid work model guidance also does not apply to roles that have been designated as remote.
San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only:We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance
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Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.
Employee Status:
RegularRelocation:
No relocationVISA Sponsorship:
NoTravel Requirements:
No Travel RequiredFlexible Work Arrangements:
Not ApplicableShift:
3rd - NightValid Driving License:
NoHazardous Material(s):
n/aRequired Skills:
Aseptic Operations Aseptic Operations Biopharmaceuticals Biopharmaceutics Cleanroom Gowning Computer Literacy Customer Service Management Equipment Maintenance GMP Compliance GMP Documentation GMP Training Industrial Maintenance Lean Manufacturing Machine Troubleshooting Maintenance Processes Maintenance Troubleshooting Master Batch Records Pharmaceutical Manufacturing Process Improvement Projects Production Processes Production Scheduling Production Standards Safety Compliance Standard Operating Procedure (SOP) Writing Teamwork 4 morePreferred Skills:
Job Posting End Date:
07/18/2025*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Required Experience:
Senior IC
Full-Time