Associate Field Service Technician - Omaha, NE & Arkansas
Associate Field Service Technician - Omaha, NE & Arkansas
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Individual Responsibilities:
- Proactively collaborates with internal teams/departments to promote a culture of inclusiveness and cooperation
- Responsible to live and exemplify Strykers Values: Integrity Accountability People and Performance.
Functional Responsibilities:
Field service & support:
- Provide effective proficient and timely service and repairs to all customers in direct support of the sales team to ensure optimal customer satisfaction
- Adhere to account protocols. Responsible for fault isolation and maintenance of equipment at account locations
- Promote Strykers business by recognizing opportunities to fulfill additional customer needs and communicating with the appropriate Stryker personnel for follow-up
- Provide post sale in-servicing on equipment operation and maintenance
- Perform warranty upgrades field actions preventative maintenance installations deliveries billable or any other related services required by a client.
- Follow all administrative duties in a very accurate and timely manner assist in the development of new service procedures provide new product information to customers
- Maintain an accurate inventory of Stryker equipment and parts.
- Other duties as assigned by Manager/Supervisor
- Travel up to 50% of the time to any other Province or Territory within Canada for Field service calls or customer training or daily backfill of other technical duties
Conduct & Compliance
- Abide by and support the policies set forth in the Stryker Code of Conduct
- Understand that compliance with the Code of Conduct as it may be amended by Stryker Corporation from time to time is a condition of continued employment with Stryker
- Conduct work in compliance with all laws rules and regulations and in accordance with Strykers high ethical standards
- Report any violations of these policies and procedures to Stryker management or in the manner outlined in Strykers Ethics Hotline Policy
Education & special trainings:
- Bachelors degree or equivalent experience preferred
Qualifications & experience:
- Must be willing to travel throughout Arkansas & Nebraska
- Ability to work independently
- Ability to work in a fast-paced environment
- Ability to read and understand technical drawings
- Ability to troubleshoot technical issues and perform technical repairs preferred
- Highly organized and able to prioritize tasks
- Strong time management skills ability to manage multiple functions and adhere to daily deadlines
- Knowledge of proper lifting/body mechanic techniques preferred
- Strong interpersonal and communication skills
- Strong attention to detail
Travel Percentage: 80%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required depending on customer requirements to obtain the COVID-19 vaccination as an essential function of their role.
Required Experience:
IC
Employment Type
Full-Time
