Introduction
When you join the Maryland Department of Human Services (DHS) you join a team of more than 5000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support preventive services and caring for children and adults.
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland we leave no one behind.
This Statewide recruitment is being conducted to establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Departments of Social Services throughout the State.
All approved candidates will be placed on this list of eligible candidates in one Best-Qualified randomized scoring band for at least one year. Placement on this list is not a guarantee that you will be offered an interview for any given vacancy.
This recruitment has been reopened to allow additional candidates to apply. If you have already applied and been approved for this2025recruitment (25-) please do not reapply; you remain on the eligible list of candidates and under consideration for current and future vacancies.
GRADE
ASTD8
LOCATION OF POSITION
STATEWIDE
This Statewide recruitment has been opened to establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Departments of Social Services throughout the State.
Please indicate the counties in which you are willing to accept employment on your application.
Main Purpose of Job
A Family Support Worker I is the intermediate level of work providing in-home support services that enable individuals to maintain their independence and well-being assist in preserving the family structure promote a functional home environment and teach clients to make use of available community resources. Employees in this classification function as members of treatment or service teams and visit clients homes to identify needs and provide in-home assistance in activities associated with daily living personal care care giving or parenting.
POSITION DUTIES
Provides in-home support services that enable individuals to maintain their independence and well being assist in preserving the family structure promote a functional home environment and teach clients to make use of available community resources;
Visits clients homes to identify needs and provide in-home assistance for clients through teaching and demonstrating practical living skills including but not limited to meal planning household maintenance laundry shopping positive parenting and caring for dependents conflict resolution interpersonal relationship skills job readiness locating and securing housing and household budgeting;
Assesses clients personal and living conditions in conjunction with the treatment or service plan goals to determine the need for specific behavioral changes;
Develops positive relationships with clients in order to gain their acceptance of the In-Home Care Plan and contributes to the clients physical and emotional health;
Encourages clients to participate in and make use of community resources and services such as child and adult support groups food pantries neighborhood services centers and child or adult day care;
Observes behavior of children and adults records pertinent observations maintains records of their behaviors and makes recommendations to the services team for possible plan modifications;
Prepares reports for the health care professional case manager or supervisor on the clients physical condition social and physical environment and services provided in order to assist the in-home care team in developing monitoring and modifying the clients In-Home Care Plan;
Participates in team meetings with the case manager health care professionals and other persons responsible for developing or modifying the In-Home Care Plans for clients;
Transports and assists clients in obtaining transportation to medical appointments and community centers;
May present Parenting or Job Readiness subject matter to clients in structured training sessions and conduct in-home follow-up;
May assist clients with personal care such as giving baths shampoos dressing feeding or using a bedpan;
May provide temporary care of children or adults in the absence of the caregiver;
May oversee court ordered family visits testify in court or prepare a client for a court appearance;
Performs other related duties.
MINIMUM QUALIFICATIONS
Applicants must meet all minimum (and selective) qualifications to be considered and to appear on the list of people eligible for hire. Please read all requirements before applying.
EDUCATION:Graduation from an accredited high school or possession of a high school equivalency certificate.
EXPERIENCE: One year of experience providing support services to children or adults through teaching and demonstrating practical living skills in order to promote and maintain independent living or assist in preserving the family structure.
NOTES:
1. Candidates may substitute experience as defined above orexperiencein child or adult care giving on a year-for-year basis for the required education.
2. Candidates may substitute ninecredit hours from an accredited college or university in a human service program or human development program such as child development sociology social work psychology counseling nursing criminology juvenile justice human growth and development human services or mental healthfor the required experience.
3. Candidates may substitute U.S. Armed Forces military serviceexperience as a non-commissioned officer in Social Servicesclassifications or Social Services specialty codes in the SocialScience Psychology and Welfare field of work on a year-for-yearbasis for the required experience.
LICENSES REGISTRATIONS AND CERTIFICATIONS
1. Employees appointed to positions in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operators license valid in the State of Maryland.
2. Some positions in this classification may be assigned duties that require the employees to acquire and maintain a license as a Certified Nursing Assistant or a Geriatric Nursing Assistant from the Maryland Board of Nursing at 4201 Patterson Avenue Baltimore Maryland 21215. Information may be obtained at Obtaining this license within a specified time may be a condition of appointment or probation for these types of positions.
SPECIAL REQUIREMENTS
1. Employees in this classification whowork with families with dependent children must successfully complete an approved entry-level training program before permanent appointment to positions.
2. Employeesin this classification may be required to have access to and use their personal automobile in order to transport clients. Verification of appropriate vehicle insurance which shall include coverage for transporting clients must be provided to the department prior to performance of transport duties. Standard mileage allowance will be paid for the use of a privately owned vehicle.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.
All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.
Successful candidates will be ranked as Best Qualified and placed on the eligible list of candidates for at least one year.
If you are in State service and are a promotional candidate your salarywill be determined in accordance with the State of Maryland Guidelines.
EXAMINATION PROCESS
The examination will consist of a rating of your education training and experience as presented on your application and as they relate to the requirements of the position.
You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore it is important that you provide complete and accurate information on your application.
For education obtained outside the U.S. a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.
BENEFITS
FURTHER INSTRUCTIONS
Online applications are STRONGLY preferred. If the online application process is not available please send your paper application and supplemental questionnaire (if applicable) to: Department of Human Services Examination Services Unit Attention: Dontia Walker 25 S. Charles Street Suite 1100 Baltimore Maryland 21201. Email toll-free: 1-.
If you are having difficulty with your user account or have general questions about the online application system please contact the MD Department of Budget and Management Recruitment and Examination Division at or
Do not submit unsolicited documentation.
The paper application must be received by 5 PM on the closing date for the recruitment.TTY Users: call via Maryland Relay 1-.
As an equal opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity.
Bilingual applicants and people with disabilities are encouraged to apply.
We thank our Veterans for their service to our country and encourage them to apply.
Family Support Worker I
