Computer Technician - Level 2 Permanent FT - Various Locations (1.0 FTE)

Permanent COMPUTER TECHNICIAN - LEVEL 2
35 Hours Per Week - 12 Month Position - Full Time (1.0 FTE)

Effective: September 1 2025

Qualifications

• Successful completion of a two year post secondary diploma program in Computer Electronics or Information Systems A Certification and Microsoft Certified Professional/Microsoft Certified Systems Engineer plus a minimum of two years of related job experience.
• Strong working knowledge of server technologies.
• Strong working knowledge of current versions of various software applications operating systems and servers.
• Strong interpersonal and communication skills both verbal and written.
• Ability to prioritize multi-task workload work independently and in a team environment.
• Analytical planning organizational and problem-solving skills essential.
• Self-motivated learner with the ability to learn emerging technologies software and trends.
• Must have reliable transportation to travel to various sites within the Board.
• Ability to perform required physical tasks including lifting computer related equipment.

Duties/Responsibilities

• Install configure and troubleshoot:
  • Windows and other Operating Systems as they are implemented on workstations and laptops.
  • Windows and other network operating systems
  • Educational and administrative software as required as they are implemented on servers workstations PCs and laptops.
• Maintain and upgrade all computer equipment.
• Maintain and provide technical support for: LAN Network management all versions of operating systems on workstations and servers all network-based computers and all standalone computers.
• Maintain and provide technical support for Board personnel as required.
• Install and configure new and existing workstations servers PC and server devices and peripherals.
• Implement software hardware and technical solutions for Board owned computer equipment as required.
• Monitor prioritize and respond to work orders as they occur.
• Provide Help Desk support as required.
• Deploy security and upgrade solutions to servers and workstations as required.
• Contact external vendors to resolve any hardware/software/server problems or warranty issues as they arise ordering parts as needed.
• Establish and maintain up-to-date documentation on all operation and installation duties performed.
• Perform other related duties as assigned by the Manager of IT.

About us:

As a Catholic Learning Community the Brant Haldimand Norfolk Catholic District School Board provides faith formation and academic excellence which enables our graduates to live a life of love and service in Christ. The Brant Haldimand Norfolk Catholic District School Board provides a Christ-centered education to approximately 12000 students within 28 elementary schools 3 secondary schools and a multisite Alternative Education school and 3 administrative offices.

The Board currently employs over 1500 permanent staff and approximately 350 casual and occasional staff which includes teachers who are supported by a team of consultants principals and administrators and non-academic staff who work to ensure the best possible facilities supports and resources are available to our students and the system. The Board encompasses the broad geographical area of the City of Brantford and the counties of Brant Haldimand and Norfolk. We are located approximately one hour west of Toronto one hour east of London and one hour south of Kitchener-Waterloo.

Equity Diversity and Inclusion Statement

The Brant Haldimand Norfolk Catholic District School Board believes in giving each and every applicant an equal opportunity to succeed on their own merit and we strive to hire staff that reflect and support the diverse perspectives experiences and needs of our students and our communities. We remain committed to upholding our Catholic values of equity and inclusion in our living learning and work in pursuit of our values we seek members who will work respectfully and constructively with differences and across the district in actualizing the Boards Multi-Year Strategic Plan. We actively encourage applications from individuals from all groups and specifically those groups that may experience systemic barriers. We value and respect the contributions that each person brings to enriching the Board and are committed to ensuring full and equal participation for all in the communities that we serve.

Accessibility and Accommodation Statement
We also recognize our duty to accommodate and to foster a culture of inclusion. Consistent with our Catholic social teachings and virtues we will make any appropriate accommodation based on any of the protected grounds in the Human Rights Code to support candidate participation in the hiring process. When contacted candidates will be provided with an overview of the various elements of the hiring process. If you requireaccommodation for reasons of disability in the application or interview process please email your request toin advance of any part of the process. All information received relating to a candidates required accommodation will be addressed confidentially by Human Resource Services.