Product Owner â Home Claims Experience
Product Owner â Home Claims Experience
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Job Description
Product Owner Home Claims Experience
Job No: 676583
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various
Max Term Full Time
Insurance
Pay Band 5
Lead a cross-functional squad focused on claims transformation
Play a key role in delivering innovative Home Claims experiences
Hybrid working Brisbane Sydney or Melbourne locations with flexible arrangements
Were looking for a Product Owner to lead the design and delivery of customer-first digital and operational solutions across our Home Claims portfolio. Based in our Brisbane office and working within the Consumer Insurance division this role is ideal for someone who thrives in a fast-paced agile environment and wants to make a direct impact on customer outcomes.
This is your chance to lead a dedicated cross-functional squad of delivery experts drive strategic outcomes and shape the Home Claims experience for thousands of Australians.
What youll do
- End-to-end delivery of initiatives aligned to Suncorps Consumer Insurance strategic objectives
- Lead a cross-functional agile squad fostering alignment collaboration and outcome delivery
- Define clear business requirements and prioritise backlog initiatives that improve experience compliance and commercial value
- Facilitate effective testing UAT/PVT release activities and change management to support solution deployment
- Act as the voice of the business in collaboration with tech risk regulatory and project teams
- Maintain strong stakeholder relationships across business units technology and external vendors
- Monitor delivery progress showcase key features and ensure transparency across initiatives
What youll bring
- 3 years experience in Insurance and/or Financial Services
- Proven experience delivering projects in agile environments with at least 1 year in a Product Owner or similar delivery role
- Experience working with senior stakeholders across business and tech
- Strong business acumen data literacy and a deep understanding of customer-led design
- A collaborative mindset with strong influencing and communication skills
- Bonus points for Product Owner certification or experience with AI-enabled claims or customer solutions
If this opportunity sounds like the challenge you have been looking for please apply online today. For further information regarding this position please contact
CPPP - Consumer Transformation - Product Owner (Home Claims Experience) -
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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