Program Manager, OpsTech IT Delivery, Global Strategy and Delivery
Program Manager, OpsTech IT Delivery, Global Strategy and Delivery
Posted on :
14-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
14-07-2025
Job Description
The DCS purpose starts with strategy and planning for OTS Delivery including process problem and knowledge management. Our mandate across all functions is to identify the top opportunities and drive continuous improvements that have material positive impact to our Operations customers business.
Key job responsibilities
- You are a single-threaded owner responsible for the planning execution and delivery of straightforward projects related to an existing program.
- You may be embedded in a single team or your work may focus on a small segment of a business (e.g. finance legal compliance retail engineering HR etc.) operations (e.g. Catalog CS FC datacenter etc.) and/or other larger programs. In either case procedures related the program or business are well-defined. Your job is to apply project-management best practices to make the team and process area you are in more efficient.
- You resolve blocking problems and facilitate delivery.
- You are able to assign individual responsibilities develop appropriate milestones and launch schedules to ensure timely and successful delivery of a project.
- You take the time to learn the business needs and/or workflows involved in your projects (e.g. requirements data sources metrics mechanisms risks key dependencies any automation/tools etc.).
- You understand a broad range of analytics techniques and know how (and when) to use them.
- You work backward ; starting with customers stakeholders and any related team owners.
- You work to understand their needs/problem(s) and you incorporate their context into project plans.
- You define and clarify business procedures and process requirements.
- You drive productive discussions. You help the team and their customers reach consensus.
- You understand any technologies involved in project(s) at a high level enough to participate constructively in solution discussions.
- You are an advocate for the customer and for your team.
- You negotiate process improvements and needed features (and their priority) distinguishing between important and urgent. Y
- ou establish milestones and drive sensible deadlines.
- You manage project communications and may serve as the first point of contact for team projects.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment.
The benefits that generally apply to regular full-time employees include:
- Medical Dental and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you!
At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
- Experience in a highly analytical results-oriented environment with cross functional interactions
- Experience in program or project management
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
- You are a single-threaded owner responsible for the planning execution and delivery of straightforward projects related to an existing program.
- You may be embedded in a single team or your work may focus on a small segment of a business (e.g. finance legal compliance retail engineering HR etc.) operations (e.g. Catalog CS FC datacenter etc.) and/or other larger programs. In either case procedures related the program or business are well-defined. Your job is to apply project-management best practices to make the team and process area you are in more efficient.
- You resolve blocking problems and facilitate delivery.
- You are able to assign individual responsibilities develop appropriate milestones and launch schedules to ensure timely and successful delivery of a project.
- You take the time to learn the business needs and/or workflows involved in your projects (e.g. requirements data sources metrics mechanisms risks key dependencies any automation/tools etc.).
- You understand a broad range of analytics techniques and know how (and when) to use them.
- You work backward ; starting with customers stakeholders and any related team owners.
- You work to understand their needs/problem(s) and you incorporate their context into project plans.
- You define and clarify business procedures and process requirements.
- You drive productive discussions. You help the team and their customers reach consensus.
- You understand any technologies involved in project(s) at a high level enough to participate constructively in solution discussions.
- You are an advocate for the customer and for your team.
- You negotiate process improvements and needed features (and their priority) distinguishing between important and urgent. Y
- ou establish milestones and drive sensible deadlines.
- You manage project communications and may serve as the first point of contact for team projects.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment.
The benefits that generally apply to regular full-time employees include:
- Medical Dental and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you!
At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
- Experience in a highly analytical results-oriented environment with cross functional interactions
- Experience in program or project management
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Exec
Employment Type
Full-Time
Key Skills
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