Associate User Researcher
Associate User Researcher
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Job Description
Join us at Entrust
At Entrust were shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible global workplace we empower careers foster collaboration and build solutions that help keep the world moving safely.
Get to Know Us
Headquartered in Minnesota Entrust is an industry leader in identity-centric security solutions serving over 150 countries with cutting-edge scalable technologies. But our secret weapon Our people. Its the curiosity dedication and innovation that drive our success and help us anticipate the future.
Youll be joining the team leading Entrusts Identity portfolio including the solutions formerly Onfido (AI-powered digital identity solution). With the completed acquisition Entrust now provides the industrys most comprehensive portfolio of AI-powered identity-centric security solutions.
Our technology helps businesses verify real identities using AI and biometrics ensuring secure remote customer and business onboarding. By assessing government-issued IDs and facial biometrics with innovative dashboards and fraud signals we provide companies with the assurance they need to operate securely while allowing people to access services quickly and safely.
About the role
Were looking for an Associate User Researcher to join our team at Entrust. In this role youll:
Participate in all aspects of the user research process across different problem areas from strategic discovery to UX/usability testing;
Support and eventually own the entire research process: problem definition and scoping recruitment note-taking data analysis and management insight generation and storytelling.
Develop a mixed methods approach by combining qualitative insights with metrics and product analytics
Work within an agile product development team while also supporting initiatives for marketing and sales;
Surface insights that shape the direction of the company;
Be a key contributor in growing the maturity of our User Research practice.
As an Associate User Researcher we understand you may be early in your career so well provide learning opportunities mentorship and support as you develop. Youll start by supporting smaller well-scoped pieces of work and as you build confidence youll take on more responsibility and greater challenges.
Minimum Qualifications
You have 1-3 years of experience in user research or have led qualitative research within your own field;
Have basic training in design research user-centred design or UX methods
Demonstrate the following qualities:
Organised resourceful with a keen eye for detail
Self-motivated intellectually curious and excited about solving big problems
Strong communication can distil complex concepts and ideas into clear actionable messages
Please note this is a hybrid role with 3 days a week in our London office.
#LI-CV
At Entrust we dont just offer jobs we offer career journeys. Here is what you can expect when you join our team:
Career Growth: Whether youre a budding developer or a seasoned expert were invested in your professional journey. With learning-forward initiatives and exciting challenges your growth is our priority.
Flexibility: Life is all about balance. Whether youre remote hybrid or on-site we offer flexible options that fit your lifestyle.
Collaboration: Here your voice matters. Our teams thrive on sharing ideas brainstorming solutions and working together to build a better tomorrow.
We believe in securing identitiesbut it doesnt stop there. At Entrust were passionate about valuing all identities. Our culture is built on diversity inclusion and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe were creating a community where everyone is encouraged to be themselves.
Ready to Make an Impact
If youre excited by the prospect of innovating growing your career and collaborating in a dynamic environment Entrust is the place for you. Join us in making a difference. Lets build a more secure worldtogether.
Apply today!
For more information visit . Follow us on LinkedIn Facebook Instagram and YouTube
For US roles or where applicable:
Entrust is an EEO/AA/Disabled/Veterans Employer
For Canadian roles or where applicable:
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation contact .
Recruiter:
Claudia VernonRequired Experience:
IC
Employment Type
Full-Time
