FLEX Senior Technical Product Owner

This is a temporary position.

JOB SUMMARY:

The Senior Product Owner of Americas Technology for Hotel Systems is a hands-on technical product owner who identifies opportunities to use current and emerging hotel technologies to enhance associate guest and owner experiences. Collaborates with vendors and multiple internal disciplines leaders and technologists to create compelling digital guest experiences. The Senior Product Owner of Hotel Systems is involved in the roadmap development engineering and vendor management of ancillary hotel systems that support Marriotts portfolio.

This is a position that drives three-year Continent technology product capabilities roadmap of hotel systems by collaborating heavily with Global Technology product owners Global and Continental Business product owners Global Operations and vendors and other discipline leaders.

CANDIDATE PROFILE

Education and Experience

Required:

• Bachelors Degree from an accredited university in Computer Science Software Development Engineering or a related discipline; or the equivalent combination of education technical training or work/military experience
• 3 years information technology experience that includes:
• 1 years managing vendors
• 1 years working in either a technical or business product ownership leadership role
• 1 years as a product owner or manager
• Strong communication skills
• Strong requirements definition & documentation skills

Preferred:

• Strong working knowledge of product development lifecycle
• Demonstrated experience analyzing how technology changes can impact work and affect HR matters.
• Strong working knowledge of technology security including data protection and data privacy
• 1 years architecting implementing and managing cloud applications and integrations
• 2 years designing and executing technology testing
• 2 years in a hospitality environment with a strong understanding of operational and financial hotel processes
• 2 years working in a PCI environment with leadership responsibilities for core technology
• 2 years working with PII data strong knowledge of PII regulations and security requirements
• 1 years working with HR leadership on associate use of technology (tips management scheduling or similar)

CORE WORK ACTIVITIES

Technology

• Provides thought leadership and develops strategies to identify technology solutions to improve efficiencies costs and/or services.
• Oversee product requirements are met with flexible scalable and supportive technical solutions includingbut not limited to housekeeping public space applications concierge and bell services parking robotics conference control devices lighting/environmental.
• In partnership with other product owners develop a multi-year roadmap for continent systems.
• Organize hotel support documentation manage guest experiences and standard technical solutions manage references to important partner material and catalogue every component of the product lines.
• Creates and collaborates on total cost of ownership models for technology opportunities.
• Collaborate with the Continent Product team and develop proofs of concepts that are targeted toward differentiating guest experiences.
• Reviews vendor proposals and selects appropriate vendor for services/technologies/hardware.
• Demonstrates advanced knowledge of job-relevant issues products systems and processes.
• Solicit guest experience and operational field requirements define user stories organize and prioritize releases with internal stakeholders and partners.
• Demonstrates advanced knowledge of function-specific procedures.
• Applies knowledge/judgment to achieve business goals.
• Foresees identifies and resolves problems.
• Keeps up-to-date technically and applies new knowledge to job.

Leadership

• Provides day-to-day leadership and management of technology solutions and managing the effective delivery of those services to the company.
• Establishes management level relationships and partners with all discipline teams to define acceptable roadmaps.
• Fosters an environment of continuous improvement and structured processes and procedures that support not only a zero-fault culture but one that focuses on the how as much as the what.
• Negotiates with and manages suppliers to ensure quality delivery and compliance with contractual terms obligations and internal standards for products.
• Understands and meets the needs of key stakeholders.
• Communicates concepts in a clear and persuasive manner that is easy to understand.
• Demonstrates an understanding of business priorities.
• Supports achievement of performance goals budget goals team goals etc.
• Provides technical expertise and technical leadership within own and other teams.

Strategy & Planning

• Develops strategy vision and goals for Continent hotel systems by identifying opportunities and associated planning to ensure alignment with discipline and enterprise architecture goals.

Managing Projects and Priorities

• Functions as a strategic technical expert within the department.
• Develops specific goals and plans to prioritize organize and accomplish work through product backlogs.
• Champions leaders vision for product and service delivery.
• Makes and executes the necessary decisions to keep moving forward toward achievement of goals.
• Provides direction and assistance to other teams regarding projects.
• Determines priorities schedules plans and necessary resources to promote completion of any projects on schedule.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Thinks creatively and develops executes and implements new project plans.
• Generates and provides accurate and timely results in the form of reports presentations etc.
• Plans develops implements and evaluates the quality of operations.
• Performs other reasonable duties as required for this position.

The pay range for this position is $47.30 to $78.32 per hour.

Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.

FLEX opportunities offer coverage for medical dental vision health care flexible spending account dependent care flexible spending account life insurance disability insurance accident insurance adoption expense reimbursements paid parental leave 401(k) plan stock purchase plan discounts at Marriott properties commuter benefits employee assistance plan and childcare discounts. Benefits are subject to terms and conditions which may include rules regarding eligibility enrollment waiting period contribution benefit limits election changes benefit exclusions and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid for candidates within a commuting distance to Bethesda MD; candidates outside of commuting distance to Bethesda MD will be considered for Remote positions.

The application deadline for this position is 14 days after the date of this posting July 11 2025.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.