Recovery & Litigation Analyst

Job Description

NewLane Finance is a commercial equipment finance company serving small and mid-size businesses nationwide. Our mantra is business lending done right and our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair and transparent financing solutions to businesses with unmatched levels of speed convenience and customer service. Our products and services are offered to the business community primarily through financing programs with equipment manufacturers distributors and dealers. NewLane Finance is powered by WSFS Bank a $24 billion financial organization.

NewLane Finance is immediately seeking an experienced Recovery Analyst with strong skills in but not limited to effective communication and writing skills ability to identify issues and provide solutions attentiveness and time management. The successful candidate will also possess an energetic courteous and professional demeanor.

Our Values:

• Integrity
• Passion
• Teamwork
• Commitment to Excellence

Essential Functions:

• Manage applicable recovery queues (relative to post charge off accounts) and data input to CRM system(s).
• Engage in outboundinbound recovery calls to identify issues and provide solutions.
• Resolve charged off accounts with accuracy professionalism and compliance with the Fair Debt Collection Practices Act.
• Analyze corporate and/or personal financial data to assess appropriate course of action.
• Initiate research and skip tracing efforts to proffer legal/recovery action when applicable.
• Monitor assigned accounts and applicable inventory to identify recovery opportunities and portfolio trends and provide regular collection/recovery forecasts to management.
• Analyze post charge off accounts for possible settlement within a bankruptcy litigation and/or defense matter with the guidance of the litigation paralegal(s) and/or in-house attorney(s).
• Exercise discretion and independent judgment with respect to settlement rates to net losses in compliance with company policy.
• Broad understanding of accounts receivable payment application and account reconciliation.
• Assist and complete additional tasks/duties deemed needed by management.
• Assist management with applicable revisions to departmental policies and procedures manual.
• Attain collection/recovery individual and team goals set by management.
• Achieve monthly/quarterly/yearly targets and Key Performance Indicators.
• Willingness to learn new technology processes and procedures.

Requirements:

• General knowledge of commercial equipment financing and the products thereof.
• The successful candidate will possess a positive and customer-centric attitude adhering to the core values of NewLane Finance.
• Candidate must have a business mindset with an understanding of the financial services industry including an ability to understand all facets of financial services such as leasing secured lending and asset management.
• Five plus years in relevant commercial collections experience. Leasing/financial industry/banking sector is preferred.
• Exceptional organizational skills.
• Must be a self-starter and highly motivated to achieve goals and objectives
• Ability to work autonomously while displaying excellent written and verbal communication skills.
• Ability to effectively negotiate settlements with respect to post charge off accounts.
• Detail oriented and ability to remain patient and professional when interacting with customers.
• Ability to work quickly and efficiently without sacrificing quality.
• Proficient computer skills including MS Office Suite and ability to learn various proprietary software programs.
• Must have legal right to work in the U.S.

The successful candidate will receive a competitive compensation package excellent benefit package to include: Health Rx Dental Vision Life Insurance (Company Paid) AD&D Insurance Additional Voluntary Life Insurance Short Term/Long Term Disability Insurance Flexible Spending 401(k) with match generous PTO and much more

NewLane Finance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity gender expression national origin age protected veteran or disabled status or genetic information.

NewLane Finance will not be able to provide Relocation or Sponsorship

Salary Range:

Individual base pay may vary on additional factors such as the candidates experience job-related skills relevant education geographic location and other specific business and organizational needs.

In addition to base salary WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package which includes medical dental and vision coverage; a 401(k) plan; life accident and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave military leave vacation and other paid time off sick leave in accordance with applicable state laws and paid holidays. Benefit offerings are subject to eligibility requirements legal limitations and may vary based on an Associates location and employment status. For more information about Associate benefits please visit Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation including technical assistance with the WSFS Bank Careers website or submission process please contact us via email at

WSFS is an equal opportunity employer. We do not discriminate based upon race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.