NA SMB Expansion Account Executive
NA SMB Expansion Account Executive
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Salary Not Disclosed
1 Vacancy
Job Description
Lucid Software is the leader in visual collaboration and work acceleration helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do passion & excellence in every area individual empowerment initiative and ownership and teamwork over ego. At Lucid we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely from one of our offices or a combination of the two depending on the needs of the role and team.
Since the companys founding Lucid Software has received numerous global and regional recognitions for its products business and workplace culture. These include being listed to the Forbes Cloud 100 Fast Company Most Innovative Companies Fortune Best Workplaces in Technology and PEOPLEs Companies that Care. Lucids solutions are used by more than 100 million users across the globe making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google GE and NBC Universal and we partner with leaders such as Google Atlassian and Microsoft.
Expansion Account Executives (AEs) lead the strategic business growth for current Lucidchart and Lucidspark customers across their assigned territories. Post prospect qualification AEs will work directly with existing customers to create business value across multiple personas continually working to close sales opportunities. AEs will also work to ensure renewals drive expansion and continual customer engagement.
Responsibilities:
- Effectively close business prospect and build personal relationships with existing book of accounts
- Provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid Suite adoption
- Displays a strong out of the box thinking approach to improve best practices around outbound prospecting and pipeline generation
- Create and maintain reliable forecasts that create transparency between your pipeline and the management team
- Become an expert in demonstrating the value of the Lucid Suite understanding the target market and personas
- Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
- Meet team standards around activity accountability and internal cross-functional SLAs
- Other duties as assigned
Requirements:
- 1-3 years relevant sales experience (preferably in SaaS/tech)
- At least 1 year of closing experience
- Outstanding written and verbal communication skills
- This role requires that you work out of our South Jordan UT office two days per week on Tuesday and Thursday.
Preferred Qualifications:
- Experience with Salesforce or similar CRM
- Experience in closing business (as an Account Executive or similar role)
- Experience in building personal relationships and expanding existing book of accounts (as an Account Manager or similar role)
- Experience with software sales (prospecting & closing)
- Maintains clean Salesforce hygiene
- Ability to manage a large number of prospects and opportunities simultaneously
- Experience with Sales Loft or similar workflow software
- Skilled in selling a product against direct and indirect competitors
- BA/BS degree or equivalent
#LI-DS1
Required Experience:
IC
Employment Type
Full Time
