The Event Producer provides customer-centric event production services and overall event support at the highest level possible for the IT Services Event Productions team and its customers. Successful team members will be able to step seamlessly into a corporate events environment have strong organizational skills ability to work across multiple teams and cultures demonstrate impeccable customer service and be energetically driven to meet the needs of customers and the team.
Responsibilities include:
Supports Producer team and customers daily
Coordinates meetings effectively; provides supporting documentation and aligns stakeholders
Maintains multiple meetings operations calendars and databases
Improves efficiencies and works to optimize standard processes
Coordinates and improves project-related data and reporting
Works on defined projects with straightforward goals
Able to identify blockers troubleshoot effectively and facilitate progress
Seeks opportunities to help others improve skillsets and knowledge base
Supports producer operations at new event venues and locations
Pre-event:
Assists and leads customer planning meetings and walk-throughs
Event script preparation and distribution to production engineers
Coordinates vendor estimates and labor costs
Coordinates technical resource scheduling for equipment and labor
Coordinates any necessary technical testing or technical rehearsals
Able to support media playback and presentation methods
Clearly communicates with all team members and stakeholders
Coordinates personal travel arrangements schedules and expenses
Event execution:
Dedicated onsite support for assigned customers
Coordination of technical services for assigned events and relevant facility operations
Optimizes audio video lighting and staging for the best quality attainable
Supports greater Producer team with occasional show calling and onsite operations
Dynamically flex to customer needs and adapt to complications
Post-event:
Supports proper strike of event venue
Assists with post-event reporting
Assists with any post-event customer needs
Coordinates any post-event expenditures
This position will primarily be executing events in HQ2s smaller event venue with some flexing into the large venue and other venues across AMER.
About the team
Event Productions Venue Operations team of engineers system engineers and producers work daily with the installed production equipment and internal / external customers helping to plan and execute each event within the space.
- 2 years of program or project management experience
- 2 years in event or production coordination
- Familiarity with run-of-show documentation
- Ability to learn how to call a show
- Proficiency with livestreaming audio video lighting and staging systems.
- Scheduling and calendaring management
- Familiar will event billing processes
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Show calling experience and ability to write a run-of-show
- Strong desire to learn new technologies and systems
- Strong analytical skills detail oriented and demonstrated ability to improve processes
- Proficiency with Microsoft Outlook and MS Office Suite. Optional SharePoint Visio Tableau ShoFlo Asana
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