Data Centre and Network Operations Specialist

Greetings!

We areEILGlobal a company providing managed IT services in Asia Pacific and EMEA across various technologies such as desktops Servers networks and data centre technologies. We are headquartered in Adelaide Australia and have clients and offices across Asia Pacific & EMEA locations. Currently we arelookingforpartners/engineersforonsite support services in and around to assist our clients on a dispatch/ on call basis

Location: Germany France Belgium Netherlands Sweden Denmark UK

Technical Role Profile:Data Centre Infrastructure and Network Operations Specialist

1. Position Overview

This technical role supports data centre infrastructure and network operations with responsibilities including installation configuration maintenance and troubleshooting of IT hardware systems. The position involves close coordination with server and network teams vendor management documentation and adherence to ITIL practices. The ideal candidate possesses both hands-on technical skills and project management capabilities.

2. Qualifications

Educational Background

Bachelors degree in Computer Science Electronics or a related field preferred.

Equivalent education accepted: Associate degree (A.A.) or equivalent qualification from a three-year college or technical institution with a focus in electronics.

Certifications & Technical Knowledge

Familiarity with ITIL frameworks; prior experience in an ITIL-governed environment is advantageous.

Language Proficiency

Fluent in English (both written and verbal).

3. Work Experience Requirements

58 years of experience in Data Center Infrastructure or Dense Wavelength Division Multiplexing (DWDM) systems.

3 years of hands-on experience in installation configuration and troubleshooting of network hardware.

4. Technical Skill Set

Infrastructure Experience

Skilled in rack and stack cable management and physical installation of data center and network hardware.

Ability to understand data center hardware architecture and L3 troubleshooting procedures.

Proficient with fiber (including MPO) copper and data cable installation and maintenance.

In-depth understanding of IT networking principles physical media handling and equipment operation.

Experience in Infrastructure Move Add Change (IMAC) and break-fix activities.

Ability to identify and replace defective components (e.g. line cards fibers cables).

Project Management and Soft Skills

Strong task queue and SLA/KPI management.

Escalation handling RCA/CAR governance and external vendor coordination.

Customer-facing experience; effective written and verbal communication.

Demonstrated ability to work independently and collaboratively.

Detail-oriented high-quality work output with proactive and efficient behavior.

5. Key Responsibilities

Installation and Maintenance Tasks

Test and install cables/optics for new circuits including copper fiber and power cables.

Support for rack and stack operations; assist server and network teams with hardware deployment.

Perform labeling patching and asset tagging as per SOPs.

Follow procedural task lists and submit detailed reports.

Functional testing and failure analysis of hardware systems.

Execute planned maintenance and circuit migrations.

Create and test RJ45 copper cables; reseating and swapping of cards and components.

Break-Fix and Technical Support

Cleaning and inspecting optical fibers (LC fiber scoping).

Replace or install loopbacks and faulty optical cables.

Perform Bit Error Rate (BER) testing.

Replace or reseat line cards and faulty components; RMA handling and diagnostics.

Reboot chassis configure remote access and basic storage array settings.

Assist in remote circuit testing using loop-back cables.

Power cycling and complete hardware unit replacements.

6. Tools Keywords & Technical Concepts

Technologies: DWDM IPv4/IPv6 Optical Fiber (MPO) RJ45

Fiber Tools: VFL OPM OTDR and BERT

Core Activities: Rack/Stack/Jack Cabling Configuration Optimization Inventory Documentation

Technical Tasks: Cleaning Loop-back Line Card Replacements BER Testing Break-fix

Systems: Remote Access Tools Network Hardware Storage Arrays

Support Areas: SLA/KPI RCA/CAR Asset Management Fault Diagnosis

If interested kindly share the following details along with your updated CV:

Contact #:

Email:

Preferred Contact Time:

Current Salary:

Expected rate per hour:

Thank You

Preethi Sampath

Project Coordinator