Casual - Residential Support Worker, Safe Beds

Reporting to the Safe Beds Supervisor the Residential Support Worker will plan organize and provide life skills and residential supports to the clients admitted into the Safe Beds Program. The incumbent will assist and support clients to develop the necessary skills to improve their quality of life and connect to appropriate community resources to assist with stabilizing the presenting mental health and/or addiction crisis while transitioning to more stable housing.

RESPONSIBILITIES & DUTIES:

1. Life Skills Admission to Safe Beds

• Liaise with police and courts to assess and admit appropriate clients for residential support in accordance with Safe Beds guidelines.
• Monitor clients while in residential care to ensure safety.

2. Life Skills Activities of Daily Living

• Providing skill-development on an individual or small group basis to support the development of life skills to attain and sustain housing.
• Providing supportive intervention and problem-solving with clients specific to practical issues related to activities of daily living.

3. Community Development

• Keeping abreast of other resources in the community
• Maintaining professional contact with commonly accessed organizations so that purposeful interaction on behalf of clients can be effectively accomplished.

4. Program Evaluation and Development

• Identifying gaps interruptions or disruptions in services.
• Determining efficacy of formal services and information support; and
• Actively participating in improving the quality of programs and service delivery.

5. Develops Educational Programs relevant to client group

• Organizing and conducting life skills training groups for clients at varied locations.
• Obtaining and developing resources for delivery.

6. Ensures objectives of program are met

• Participating in the evaluation of program goals and objectives making recommendations on changes to current program activities for improved service delivery.
• Working toward the best interest of the client as a member of the CMHA team.

7. Maintains all file management and reporting functions in a comprehensive and timely manner.

8. Participates in community education within scope of the role

• Supporting staff who deliver educational presentations by providing information about life skills services. May occasionally participate with primary education staff in presentations.
• Participating in special events and activities for agency public education campaigns such as Mental Health Week and Mental Illness Awareness Week.

EDUCATION & SKILLS:

• Requires knowledge and skills acquired through completion of a two-year post-secondary diploma in a relevant discipline accepted by the employer such as Recreation Therapy Occupational Therapist Assistant or Developmental Service Worker
• Life Skills certification would be considered an asset
• One (1) year recent and relevant experience in the judgment of the employer working with and teaching life skills to vulnerable individuals particularly those with a mental illness or related diagnosis
• Comprehensive knowledge of mental illnesses signs and symptoms as well as planning and organizational skills
• Strong assessment skills and knowledge of community resources
• A valid Ontario Drivers License with access to a reliable vehicle and proof of current insurance and licensing are required for this position
• Bilingualism in both official languages at the advanced level would be considered an asset
  

Hours of Work: The work schedule will be determined based upon program needs. Casual employees are called in as operationally required. Flexibility will be required as shifts may become available on short notice in circumstances of sick coverage. Casual employees who work in the Safe Beds Program are required to work a minimum of three (3) shifts in a twelve (12) week period.

Salary range: Grade 6 $31.44 $37.20 per hour

Per 2022 - 2026 Collective Agreement

Applicable shift premiums are paid in accordance with the Collective Agreement Article 17.11.

The one-hour lunch break is paid on all weekend shifts in recognition that staff may not leave the premises during their break due to health and safety requirements and staffing needs.

Please submit your cover letter and resume clearly stating how your skills and experience meet the position requirements prior to the posting closing date.

Posting Date: Friday July 11 2025

Posting Deadline: Thursday July 24 2025 @ 4:30pm

We thank all applicants for their interest in employment at CMHA-WECB. We are however unable to respond to individual calls. Only those individuals selected for consideration will be contacted for next steps. Thank you for your understanding.

This position is posted per Article 15 of the Collective Agreement. Internal candidates will be considered in priority as established by the Article as such external candidates may not be considered if there is a qualified internal applicant.

We are dedicated to creating a workplace that reflects the diversity of the communities we serve. We welcome applications from individuals of all identities and experiences as we believe that diverse perspectives strengthen CMHA. If you require accommodations during the application process please contact us at

Please note that candidacy for positions will require you to be authorized to work in Canada.

Please note that a satisfactory police vulnerable sector check is required as a condition of employment for this role with CHMA-WECB.