Front Desk Attendant - Wildwood Athletic Club - Per Diem - Variable
Front Desk Attendant - Wildwood Athletic Club - Per Diem - Variable
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Job Description
The front desk attendant is a friendly outgoing people person organized experience working with public enjoys multi-tasking works well with teams enjoys answering phone good communicator can handle stressful situations and able to manage difficult situations if necessary; supports club policies/procedures and promotes membership sales and club services; is reliable trustworthy and punctual.
1. Greet members and guests by name as they enter the facility; always provide excellent customer service.
2. Check-in members register guests collect appropriate fees as necessary.
3. Assist with member retention and new member sales; inform Member Services Specialist of all prospect inquiries and take new prospect on a facility tour.
4. Schedule all service programming and social event appointments and registrations according to facility policies.
5. Process registration forms for all facility programs.
6. Receive all incoming phone calls and direct them to the appropriate department; receive all incoming mail/packages and direct to appropriate department.
7. Collect all programming activity merchandise and member fees as required POS transactions.
8. Monitor supplies take inventory restock.
9. Promote all facility programs trainings and social events including program philosophy policies and procedures to members guests and prospects.
10. Maintain front desk area in a neat and orderly fashion; ensure optimal organization.
11. Present with a neat well-groomed appearance at all times.
12. Attend all departmental staff meetings.
13. Abide by all department and facility policies and procedures.
14. All other duties as assigned by the Operations Manager or designee.
Requirements
Education: High School Diploma or equivalent.
Skills: Demonstrate proficiency of basic math skills. Be able to handle multiple duties. Maintain regular attendance and punctuality. Maintain a positive attitude. Have the ability to work under pressure and maintain customer service orientation. Have telephone skills and sales/promotional aptitude. Take in payments from customers and members appointment scheduling.
The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.
ProMedica is a mission-based not-for-profit integrated healthcare organizational headquartered in Toledo Ohio. For more information please visit applicants will receive consideration for employment without regard to race color national origin ancestry religion sex/gender (including pregnancy) sexual orientation gender identity or gender expression age physical or mental disability military or protected veteran status citizenship familial or marital status genetics or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica please contact
Equal Opportunity Employer/Drug-Free Workplace
Employment Type
Gig
