Senior Evaluation Manager & AmeriCorps Experience
Senior Evaluation Manager & AmeriCorps Experience
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Application Instructions
Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the My Experience page in the Resume/CV field.
Active City Year Staff members must login to Workday to apply internally.
Number of Positions: 1Position Overview
City Year Miami is seeking a Senior Evaluation & AmeriCorps Experience Manager to lead the dual mission of using data to drive service impact and ensuring an exceptional service experience for all City Year Miami AmeriCorps Members.This role is ideal for a dynamic data-driven and people-focused leader who can bridge strategic analysis with human-centered design to enhance service quality member satisfaction and organizational learning.
Job Description
Key Responsibilities:
Evaluation & Impact Analysis:
- Lead the collection analysis and reporting of student and service impact data to inform strategic decisions.
- Manage local evaluation systems and maintain high data integrity and accuracy.
- Produce data reports and visualizations for internal and external stakeholders.
- Serve as the point of contact for third-party evaluations and school data partnerships.
- Collaborate with City Year HQ on data strategy and reporting alignment.
AmeriCorps Member Experience:
- Ensure a consistent and supportive service experience from onboarding through graduation.
- Implement member feedback systems to inform program improvements.
- Work with cross-functional teams to align support systems and resources for member success.
- Support the Service and Learning team in implementing leadership development
Partnerships & Career Development
- Develop and maintain partnerships with community organizations and businesses to support AmeriCorps Member development
- Coordinate events and engagements focused on member career exposure and networking.
- Serve as a liaison between AmeriCorps Members and professional pathways partners.
Compliance & Cross-Functional Collaboration:
- Partner with the Government Relations team to support AmeriCorps compliance and audit readiness.
- Collaborate with national Learning & Development and Career Development teams to align local initiatives with national standards.
Qualifications:
- Bachelors degree (BA/BS) or equivalent work experience; education background preferred
- 2 to 4 years of experience in program evaluation data analysis or education-related fields.
- Strong understanding of AmeriCorps or national service programs preferred.
- Demonstrated success in managing partnerships and/or supporting youth or early career professionals.
- Excellent analytical organizational and communication skills.
- Proficiency in data tools (e.g. Excel platforms).
- Ability to manage multiple projects prioritize effectively and collaborate across departments.
- Passion for youth development
Benefits
Full-time employees will be eligible for all benefits including vacation sick days and organization may participate in all benefit programs that City Year establishes and makes available to eligible employees under (and subject to all provisions of) the plan documents that govern those programs. Currently City Year offers medical dental vision life accidental death and dismemberment and disability coverage Flexible Spending Accounts (FSA) and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan more information click here.
Employment at City Year is at-will.
City Year does not sponsor work authorization visas.
Required Experience:
Manager
Employment Type
Full-Time
