Transactions Manager I - Day Shift
Transactions Manager I - Day Shift
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Salary Not Disclosed
1 Vacancy
Job Description
As a Transactions Manager I you will lead a team in the Dallas Lockbox department ensuring the seamless processing of paper-based payments and invoices/forms. Your role is crucial in maintaining high service standards and leveraging technology to optimize operations. Youll play a key role in driving productivity and quality contributing to the firms strategic goals.
Job Responsibilities:
- Lead a team of full and part-time front-line employees.
- Establish daily production goals based on productivity targets budget and resources.
- Monitor team output and manage personnel to achieve throughput goals.
- Oversee shift operations including personnel management and resolving production obstacles.
- Demonstrate sound leadership judgment and escalate concerns timely.
- Ensure compliance with customer and bank guidelines policies and procedures.
- Communicate effectively with the team tailoring messages based on the audience.
- Track team performance and implement action plans for improvement.
Required Qualifications Capabilities and Skills:
- Minimum 3 years management/leadership experience.
- Advanced experience with MS Office including Outlook Word Excel Access and PowerPoint.
- Exceptional written and verbal communication skills.
- Strong leadership attributes: planning organization motivation problem-solving analytical team building and interpersonal skills.
- Ability to understand end-to-end process flow and consider downstream impacts.
- Ability to lead direct and connect with staff and direct reports.
- Ability to coordinate and organize work while meeting multiple deadlines.
- Demonstrated ability to multi-task and balance numerous activities simultaneously.
- Results-oriented always looking to improve processes productivity culture and cost.
Work Schedule:
Monday - Friday 6:00 am 2:30 pm
Shift Differential:
N/A
This position may require you to work non-traditional hours and/or additional hours as business needs arise. The work schedule might be subject to change.
Required Experience:
Manager
Employment Type
Full-Time
