Senior Claim Specialist
Senior Claim Specialist
Posted on :
13-07-2025
Employer Active
1 Vacancy
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Job Description
Description
Qualifications
Chubb is seeking an experienced Field Property Adjuster in the New England area. The ideal candidate should reside in New England with a preference of Massachusetts New Hampshire or Rhode Island.
Responsibilities
Duties include but not limited to:
- Complete onsite inspections of properties to include investigating facts evaluating damages and writing estimates
- Effectively evaluate contract language and identify coverage issues
- Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis
- Maintain an active file diary to more file toward resolution
- Recognize and pursue recovery
- Adhere to all statutory and regulatory fair claims practices
- Recognize and identify potential fraudulent claims
- Effectively control the use work product and expenses of outside vendors
- Effectively evaluate claim facts and negotiate claim settlements
- Develop and maintain strong business relationships with internal and external customers
- Successfully contribute to the development and delivery of the teams goals objectives and results
- Maintain service and technical expectations to meet best practices standards
- Supports workload surges and/or Catastrophe Operations as needed to include working overtime
- Establish and maintain rapport with business partners including insureds agents and underwriters during designated CATs.
- Provide excellent customer service skills to a diverse client base that results in more than satisfied clients
Qualifications
Qualifications
- Full knowledge of personal lines insurance contracts investigation techniques legal requirements andinsurance regulations a plus. Experience in commercial claims handling would be preferred
- Proficiency in Symbility (preferred) Xactimate or similar estimating platform experience required
- An aptitude for evaluating analyzing and interpreting information
- Excellent verbal and written communication skills
- Innovative thinker with ability to multi-task
- Superior customer service skills
- Working knowledge in Microsoft Office
- Prior experience handling complex claims with large exposures
- Ability to work in multiple systems and utilize provided technology to estimate damages in the field
- Empowerment to make decisions within your authority and execute company mission
- Willing to be flexible in work hours (overtime for CAT)
- Maintain current claims adjuster licensing in one or more states preferred but must be willing to obtain additional state licensures.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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