Sales Representative, Aftermarket
Sales Representative, Aftermarket
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Job Description
Career Area:
SalesJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.
Caterpillars Construction Industries Services Division (CISD) is hiring an Aftermarket Sales Representative covering one dealer across multiple states in the U.S. Northeast. This role will be responsible for delivering Construction Industries (CI) services growth and transforming how we meet customer needs. You will join a high-performing diverse team of six sales reps rich in a culture of customer-oriented solutions collaboration and accountability.
Role Summary: In this role you will work with designated dealers to drive revenue and growth for the aftermarket solutions business in the assigned territory. To achieve this growth you will work closely with our dealer network to provide guidance to optimize dealer marketing processes and sales force effectiveness.
Job Duties and Responsibilities
Achieve annual business plan including CI sales to users (STU) customer value agreements (CVA) growth rebuild growth and prioritized service events (PSEs) for the assigned territory.
Partner with dealers parts and service sales management sales reps product specialists and marketing management to influence sales execution.
Drive adoption of sales funnel management with dealer leadership and sales representatives to improve sales performance and achieve sales targets.
Drive dealer and customer adoption of customer-facing digital platforms including Cat Central and .
Regularly visit customers to understand unmet customer needs and attain customer insights. Communicate the Voice of Customer and Voice of Dealer to Sales Support teams and Services Development product groups and/or other internal stakeholders.
Deliver profitable growth leveraging the Four Disciplines of Execution (4DX) methodology.
Optimize parts sales variance utilization within budget to drive incremental business.
Manage travel & entertainment budget.
What You Have (Core Skills)
Industry Knowledge: Experience in the aftermarket and services business; Knowledge of construction industry trends directions major issues; ability to apply industry knowledge appropriately to diverse situations
Relationship Management: Build strong relationships within Caterpillar matrix organization to influence results for assigned dealer territories
Effective Communications: Ability to engage with all levels of an organization (individual contributor through management) to motivate influence change and execute with ambiguity
Negotiating: Demonstrates both empathy and assertiveness when communicating a need or defending a position
Customer Focus: Solution-oriented attitude persistence and resilience and customer-back mindset
Decision Making and Critical Thinking: Ability to accurately analyze situations and reach productive decisions based on informed judgement
Value Selling: Ability to provide overall product/service value and to differentiate support offerings that address clearly understood customer needs
Additional Key to Success (Desired Qualifications)
Bachelors degree
Prior experience in a dealer-facing field assignment (or equivalent)
Proven strong organization skills to self-manage time and prioritize responsibilities
Territory and Location Details
Work Location: Wayne PA (domestic relocation assistance is available)
Travel: 60%
When not traveling this position will be expected to work out of the office in Wayne PA
Summary Pay Range:
$110520.00 - $165840.00Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility terms and guidelines. This is a summary list of benefits.
Medical dental and vision benefits*
Paid time off plan (Vacation Holidays Volunteer etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer such as H L TN F J E O. As a global company Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:July 11 2025 - July 20 2025Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
