Patient Access Assoc 3
Patient Access Assoc 3
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Inova Primary Care - Fox Mill - Reston is looking for a dedicated Patient Access Associate 3 to join the team. This role will be full-time day shift from Monday Friday 7:30 a.m. 4:30 p.m.
Inova is consistently ranked a national healthcare leader in safety quality and patient experience.We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
- Committed to Team Member Health:offering medical dental and vision coverage and a robust team member wellness program.
- Retirement:Inova matches the first 5% of eligible contributions starting on your first day.
- Tuition and Student Loan Assistance:offeringup to $5250 per year in education assistance and up to $10000 for student loans.
- Mental Health Support:offering all Inova team members their spouses/partners and their children 25 mental health coaching or therapy sessions per person per year at no cost.
- Work/Life Balance:offeringpaid time off and paid parental leave
Patient Access Associate 3 Job Responsibilities:
- Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives if necessary.
- Accepts and provides direct/honest feedback between team members in a non-punishing manner.
- Explains insurance benefits and patient liability through the use of appropriate communication methods/styles.
- Supports scheduling activities by conducting pre-service activities such as insurance verification/submission.
- Gathers information about customer complaints in a courteous and professional manner.
- Troubleshoots individual admission issues in collaboration with other departments/staff.
- Identifies and communicates payroll authorization and referral requirements.
- Delivers an acceptable volume of work with high levels of accuracy.
Minimum Qualifications:
- Education:High School Diploma or GED
- Experience: 2 years of healthcare patient access experience or 2 years of experience in healthcare revenue cycle.
- Certification:None
Preferred Qualifications:
- EPIC experience
Employment Type
Full-Time
