Highline BDC/Internet Assistant
Highline BDC/Internet Assistant
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Salary Not Disclosed
1 Vacancy
Job Description
BDC/Internet Assistant Highline Pre-Owned Car Dealership
Weekend Availability Required Customer-Focused Tech-Savvy
Were looking for an energetic tech-savvy individual to join our Business Development Center at a highline Pre-Owned car dealership. This role is all about supporting our Product Specialists by helping them follow up with customers set and confirm appointments and manage day-to-day lead activity. Youll be responding to incoming texts emails and phone callsso solid communication skills and a customer-first mindset are essential. Youll also be responsible for distributing incoming leads to the right team members answering basic sales and inventory questions and helping customers take the next step toward purchasing a vehicle.
Youll be working primarily on a computer so strong digital skills are a must. Experience with CRMs is definitely a plus but were happy to train the right person. Were also looking for someone comfortable with social mediaposting updates answering messages and helping drive engagement is part of the job. Previous customer service experience whether over the phone or in person will set you up for success. Most importantly we need someone who can be available on weekends when our inbound activity is at its highest. If youre organized quick to learn and enjoy helping customers this could be a great fit.
Are you looking for a challenging and rewarding opportunity Certified Benz & Beemer (CBB) is a family-owned luxury pre-owned dealership celebrating its 12th year as Arizonas premier luxury pre-owned automobile dealer.
Certified Benz & Beemer offers a generous pay plan flexible work schedule beautiful state-of-the-art facility and a professional friendly upbeat atmosphere that you wont find in a work environment elsewhere.
CBB is proud to have received almost 12000 reviews of which over 99% are positive. That is why has named CBB the No.1 Independent Dealer in Arizona year after year for superior customer satisfaction. CBB was honored to benamed the No. 1 Independent Dealer for the entire USA in 2013!
What We Offer
Health & Dental Insurance Benefits
Paid Vacation
Family-owned dealership of 12 years
401k
Bonuses
Opportunity for Career Growth and progression
Responsibilities
Follows up with sales appointments
Monitor incoming leads and assign them to the Product Specialist.
Follow up with leads that are not ready to make an appointment or no-shows
Participate in team & process development sessions keeping positive relationships with sales teams and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based on strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre-employment background check & drug screen
Required Experience:
Intern
Employment Type
Full-Time
