Coordinator - Cafe Sales
Coordinator - Cafe Sales
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Job Description
Overview
HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes Best Employers for Women Diversity and New Grads and a Top Large Employer in the Travel & Leisure Gaming and Entertainment Industry. In 2021 Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International visit or .
Responsibilities
To provide support for the Cafe Sales & Marketing team while taking ownership of specific initiatives that will assist in driving sales.
- Write and negotiate sales and marketing contracts according to Corporateprocedures
- Delphi Administration Primary responsibility for all input and reporting functions for Delphi.
- Assembling of the Cafe Event Calendar and Brand Calendar
- Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge
- Communication and follow up with Group Travel Planners and marketing partners
- Administration of package programs
- Ensure receipt of payment from client by following Corporate procedures
- Maintenance of sales and marketing tools and equipment (banners linens skirting etc.)
- Updating of cafe website to be communicated with Support Center On-Line Marketing team
- Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts convention/meeting organizers and previous bookings
- Assist in execution and attend buyouts functions and designated parties to provide support ensure guest satisfaction and promote future business
- Attend trade-shows as approved by cafe budget and Corporate Sales and Marketing departments.
- Liaise between Support Center Sales & Marketing departments and the cafes
- Work with SM GM and KM to ensure that contract/menu is executable
- Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff
- Coordinate operations between departments
- Attend client functions marketing events and designated parties to provide support and representation of the department
- Know understand and practice (with energy and enthusiasm) the mission values mottos culture and spirit that make Hard Rock unique
- Work as a team helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand
- Maintain high morale
- Operate ethically to protect the image of Hard Rock
- Utilize programs designed to help Save the Planet
This job description reflects the positions essential functions; it does not encompass all of the tasks that may be assigned.
Qualifications
EXPERIENCE EDUCATION AND CERTIFICATIONS
- Some college coursework
SKILLS
- Presentation of a professional image to guests clients and potential function coordinators
- Composure during stressful events
- Possession of a take charge attitude tempered with diplomacy
- Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event
- Must possess strong communication and listening skills excellent reading and writing
- Comprehend professional language either written or spoken to communicate
- Ability to effectively present information in one-on-one and small group situations to other employees of the organization
- Multiple language abilities a plus fluency in English required
PHYSICAL DEMANDS
- Ability to move throughout the Corporate office and cafes during visits (standing walking kneeling bending) for extended periods of time
- Ability to sit for extended periods of time
- Ability to make repeating movements of the arms hands and wrists
- Ability to express or exchange ideas verbally and perceive sound by by ear
- Manual dexterity hand-eye coordination and ability to work with hand above shoulders
- Ability to occasionally regularly frequently move objects (lift push pull balance carry) up to 10 pounds
- Ability to turn or twist body parts in a circular motion
- Ability to tolerate exposure to heat cold chemicals and loud/noisy environment
- Ability to travel via auto or airplane for long periods of time
Native Americans receive preference in accordance with Tribal law or Members of federally recognized
tribes receive preference in hiring.
Additional Details
Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA) it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment including the application process. If reasonable accommodation is needed please contact a member of our Human Resources team.
Disclaimer
While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
Required Experience:
IC
Employment Type
Full-Time
