MacOS Systems Administrator
MacOS Systems Administrator
Posted on :
12-07-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 115161 - 125161
Vacancy
1 Vacancy
Posted on :
12-07-2025
Job Description
Please Note:
- It is 100% Onsite Position
- Selected candidate must be willing to work on-site in Woodlawn MD 5 days a week
Key Required Skills:
- iOS/macOS Support (Sonoma / Sequoia) Jamf Pro Jamf Composer Install of Hardware and Software Incident/Ticketing System.
Position Description:
- Build maintain automate ensure reliability and implement Mobile Device Management (MDM) solutions using system engineering best practices and the latest technologies: Jamf Pro and Microsoft Intune
- Use MDM solutions (Jamf Pro Intune) to enroll configure secure and manage devices
- Build custom packages (Jamf Composer) to install software per organizational requirements.
- Use strong problem-solving skills and excellent customer service skills to troubleshoot onsite and remote user issues.
- Assist in the acquisition installation testing and evaluation of Apple/macOS hardware and software.
- Install configure and troubleshoot Mac books and iOS devices.
- Track inventory including the location of all systems software releases and telecommunications equipment.
- Evaluate new software packages Microsoft 365 JAMF or Apple features and capabilities and make recommendations for their adoption.
- Create technical documentation in Confluence or SharePoint. Resolve and document work on incident tickets in Jira/ServiceNow.
- Brief management customer team or vendors using written and oral skills at appropriate technical level for audience
- All other duties as assigned or directed.
Requirements
Skills Requirements:
Basic Qualifications
- Bachelors Degree in Computer Science Mathematics Engineering or a related field.
- Masters or Doctorate degree may substitute for required experience
- 3 years of combined experience managing Apple/macOS iOS iPad OS hardware and software
- 2 years of experience with MDM solutions (Jamf Pro Jamf Composer Intune)
- Must be able to obtain and maintain a Public Trust. Contract requirement.
Required Skills
- Solid experience implementing device management application management and compliance management using Jamf Pro Jamf Composer and Microsoft Intune
- Experience troubleshooting hardware/software interface and interoperability problems relating to system patches updates and enhancements on macOS iOS iPad OS devices
- Experience with imaging configuring deploying and troubleshooting Mac books iPads and iPhones.
- Experience with automation and scripting using tools such as AppleScript Shell Scripts Automator or Launchd
- Solid experience with Active Directory for user and group management and problem diagnosis/resolution
- Extensive knowledge of Mac OS operating systems system configurations and troubleshooting.
- Knowledge of network protocols VPN configurations SSL certificates and integration of Mac systems in mixed OS environments.
- Experience providing technical support and customer service directly to users.
- Ability to lift move and setup workstations; ability lift up to 50 lbs.; Ability to drive (less than 10 miles) between RMB PEB and Leidos buildings.
- Excellent written and verbal communication skills
Desired Skills
- JAMF certification and/or other Apple Certifications
- Basic understanding of MECM/SCCM and imaging process. Experience implementing Microsoft Windows patches and security controls.
- Hands-on experience administering/troubleshooting Windows Server (Windows Server 2019/2022) and installing/maintaining software on server
- Experience working with government or highly regulated customers.
Solid experience implementing device management, application management, and compliance management using Jamf Pro, Jamf Composer, and Microsoft Intune Experience troubleshooting hardware/software interface and interoperability problems relating to system patches, updates and enhancements on macOS, iOS, iPad OS devices Experience with imaging, configuring, deploying, and troubleshooting Mac books, iPads, and iPhones. Experience with automation and scripting using tools such as AppleScript, Shell Scripts, Automator, or Launchd Solid experience with Active Directory for user and group management, and problem diagnosis/resolution Extensive knowledge of Mac OS operating systems, system configurations, and troubleshooting. Knowledge of network protocols, VPN configurations, SSL certificates, and integration of Mac systems in mixed OS environments. Experience providing technical support and customer service directly to users. Ability to lift, move, and setup workstations; ability lift, up to 50 lbs.; Ability to drive (less than 10 miles) between RMB, PEB and Leidos buildings. Excellent written and verbal communication skills
Employment Type
Full Time
Key Skills
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