Setup and Location: WFH
Work Schedule: 9:00 AM-6:00 PM (AEST Victoria) 7:00 AM-4:00 PM (PH Time)
Employment Type: Full-time
Ready to do work that actually excites you
The eCommerce Sales Specialist is responsible for the commercial performance growth and optimisation of our client s digital sales channels including the our clients website online marketplaces (e.g. Amazon eBay Kogan) and emerging digital platforms.
This role is critical in executing our client s digital strategy in alignment with broader retail and pricing plans. Weare seeking a self-motivated highly autonomous professional who thrives in a hands-on capacity someone who enjoys both shaping strategy and executing the day-to-day work needed to bring it to life.
From setting up campaigns to refining product listings and interpreting performance data you will have ownership and accountability across all digital touchpoints. This role is suited to someone who gains satisfaction from being directly involved in the work not just delegating it.
Growth Opportunity: This role is designed to grow with you with a clear career pathway to eCommerce Sales
Manager and ultimately Head of eCommerce as we scale.
What You ll Do
1. Digital Channel Management
- Manage day-to-day operations of our client s eCommerce website and marketplace accounts (e.g. Amazon eBay Catch Kogan).
- Ensure accuracy and optimisation of listings metadata product assets and channel compliance.
- Implement approved pricing and promotional strategies in line with the broader retail strategy.
2. Retail Strategy Alignment
- Collaborate with Sales Operations Marketing and Account Development teams to ensure digital campaigns pricing and product visibility align with offline retail plans.
- Coordinate product launches and digital merchandising in sync with brand timelines.
3. Performance Marketing
- Directly manage and optimise paid media campaigns (Google Ads Meta Shopping etc.).
- Continuously improve key digital metrics including ROAS CAC AOV and conversion rate.
- Oversee SEO strategies and organic growth initiatives.
4. AI Tool Implementation
- Leverage AI tools (e.g. ChatGPT Jasper Shopify Magic SEMrush AI) for automation content creation and operational efficiency.
- Explore and implement new AI-based technologies that support scalable execution.
5. Reporting & Commercial Analysis
- Provide regular performance reports across digital channels highlighting key revenue and profitability metrics.
- Analyse trends and deliver actionable insights to optimise channel performance.
- Support strategic decision-making through a clear understanding of financial levers such as margin contribution and return on spend.
6. Execution & Collaboration
- Partner with internal teams to deliver a seamless customer experience across all touchpoints.
- Be hands-on in content setup product listings campaign deployment and channel operations.
- Manage agency or freelancer engagement where relevant while retaining direct control of core execution.
Requirements
What You Bring
We re looking for someone who:
Experience & Skills
- 5 years in eCommerce or digital sales management preferably in retail or consumer electronics.
- Proven success across Shopify Amazon Seller Central and online marketplace ecosystems.
- Strong background in digital advertising campaign optimisation and analytics.
- Demonstrated use of AI tools in a marketing or operations context.
- Strong financial literacy including understanding of revenue gross margin profit contribution and unit economics.
Capabilities
- Self-motivated and autonomous you take initiative and work well without constant direction.
- Hands-on and execution-focused you enjoy building testing and refining digital processes directly in-platform.
- Commercially savvy and analytically driven with a bias for action.
- Effective communicator and team player who can collaborate cross-functionally.
KPIs & Success Metrics
- Achievement of eCommerce revenue and growth targets.
- Profitability and margin contribution of digital channels.
- Paid media performance (ROAS CAC AOV).
- Speed and accuracy of product listings.
- Channel alignment with retail pricing and promotional strategy.
- Documented efficiency or performance gains from AI tool use.
Benefits
Why You ll Love Working Here
- HMO Dental and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
- Paid Leaves: Birthday Vacation Medical and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
- Employee Engagement Activities: Year-End Party Family Day Team Building and more!
Let s Talk
If you re thinking this sounds like me it probably is. Click apply. We can t wait to meet you.
What You Bring We re looking for someone who: Experience & Skills 5+ years in eCommerce or digital sales management, preferably in retail or consumer electronics. Proven success across Shopify, Amazon Seller Central, and online marketplace ecosystems. Strong background in digital advertising, campaign optimisation, and analytics. Demonstrated use of AI tools in a marketing or operations context. Strong financial literacy, including understanding of revenue, gross margin, profit contribution, and unit economics. Capabilities Self-motivated and autonomous you take initiative and work well without constant direction. Hands-on and execution-focused you enjoy building, testing, and refining digital processes directly in-platform. Commercially savvy and analytically driven with a bias for action. Effective communicator and team player who can collaborate cross-functionally. KPIs & Success Metrics Achievement of eCommerce revenue and growth targets. Profitability and margin contribution of digital channels. Paid media performance (ROAS, CAC, AOV). Speed and accuracy of product listings. Channel alignment with retail pricing and promotional strategy. Documented efficiency or performance gains from AI tool use.