Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Role Overview
A Systems Engineer II on the Digital Infrastructure team is responsible for designing implementing and maintaining scalable reliable systems that support clinical and research imaging across Mass General Brigham (MGB). The role emphasizes automation cloud infrastructure virtualization and continuous integration/continuous deployment (CI/CD) while also contributing to broader architectural planning and operational support.
The Digital Infrastructure team provides 24/7 support and plays a critical role in aligning infrastructure technologies and services with the strategic goals of MGBs Digital Infrastructure. This includes a wide range of infrastructure components such as internal department systems MGB-hosted services server hardware and operating systems virtualization platforms storage databases image archives and associated management and monitoring tools.
In addition to system design and DevOps-focused responsibilities the Systems Engineer II contributes to infrastructure architecture planning deployment and lifecycle managementincluding provisioning inventory management patching automation and vendor coordination. The team collaborates closely with clinical and research stakeholders to ensure technology solutions effectively support imaging initiatives and is accountable for maintaining secure resilient and efficient infrastructure systems across environments.
Key Responsibilities
System Design & Implementation: Design build and manage robust scalable and secure systems and infrastructure.
Infrastructure as Code (IaC): Automate infrastructure provisioning and configuration using tools such as Terraform CloudFormation or similar.
Monitoring & Troubleshooting: Continuously monitor systems proactively detect performance issues and troubleshoot incidents to ensure reliability.
Automation: Develop scripts and automation tools to streamline repetitive tasks across development and operations including using MECM (Microsoft Endpoint Configuration Manager) or similar tools for patching and deployment of applications.
Cloud Infrastructure Management: Deploy manage and optimize workloads on cloud platforms like AWS Azure or GCP.
Continuous Improvement: Stay current with DevOps trends tools and best practices to enhance team efficiency.
24/7/365 Support: Participate in 24/7/365 support for imaging systems to ensure the reliability and availability of critical clinical and research systems.
- Bachelors Degree Information Systems required or Masters Degree Information Systems preferred
- Can this role consider experience in lieu of a degree Yes
- Prior related experience as a systems engineer or related position 3-5 years required
Required Skills
- Programming/Scripting: Proficient in Python Bash or other scripting languages.
- Configuration Management: Experience with tools such as Ansible Puppet Chef Terraform and Packer.
- Cloud Platforms: Solid working knowledge of AWS Azure or Google Cloud Platform.
- Virtual Infrastructure: Familiarity with managing and maintaining virtualized environments using VMware Hyper-V and Nutanix.
- Operating Systems: Strong expertise in Windows Server OS as the primary skill with secondary experience in Linux or Unix systems administration.
- Analytical Thinking: Strong troubleshooting and problem-solving capabilities.
- Communication: Effective verbal and written communication skills for cross-functional collaboration.
Optional/Preferred Skills
- CI/CD Tools: Hands-on experience with tools like Jenkins GitLab CI Azure DevOps CircleCI SLURM and other CI/CD tools.
- Networking: Basic understanding of networking principles and protocols.
- Containerization: Experience with Docker and managing containerized applications.
- Orchestration: Working knowledge of orchestration platforms such as Kubernetes.
- Monitoring Tools: Familiarity with monitoring tools such as Dynatrace Splunk and CrowdStrike.
- Databases: Familiarity with Microsoft SQL Server for basic tasks such as backups restores and basic troubleshooting.
- Collaboration: Ability to work closely with developers QA and other stakeholders to ensure infrastructure meets software and business requirements.
- Previous experience in the Healthcare industry: Understanding of healthcare systems applications and regulatory compliance within a healthcare environment.
- Performance Optimization: Identifying performance bottlenecks and applying tuning to ensure high availability and responsiveness.
- Cloud Backup with Rubrik: Experience with cloud backup and disaster recovery solutions using Rubrik.
Additional Job Details (if applicable)
Working Conditions
- Hybrid Onsite Flexible working model required
- Requires onsite weekly working in office as planned for business needs
- Eastern business hours required
- Remote working days require stable secure quiet working area
Hybrid
399 Revolution Drive
40
Regular
Day (United States of America)
Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.