Director, IT Business Resiliency, Controls & Continuity

Job Description:

The Role

As the Director of IT Business Resiliency Controls & Continuity in Enterprise Infrastructure & Operations you will play a crucial role in ensuring Enterprise infrastructure & Operations organizations (EI&O) business resiliency IT Controls and internal & external audit responses are effectively managed.

In this role you will lead a team to:

• Develop maintain and implement business continuity strategies and disaster recovery processes for EI&O aligned with enterprise policies. You will partner with EI&O leadership to continuously mature EI&O practices (e.g. playbooks tabletop exercises disaster recovery tests) for prioritized scenarios.

• Collaborate with audit compliance technology risk business units and our EI&O leaders on regulatory exams internal and external audits and industry certifications (e.g. HITRUST ISO) including program management of the ISO20000 industry certification to ensure controls are appropriate tracked evidenced and managed with a risk-based approach.

• Gather inventory and provide evidence on our controls policies and processes in response to regulatory and/or customer inquiries

• Drive improvement programs to our controls environment.

• Provide relevant information dashboards and operational reporting to EI&O leaders

The Expertise and Skills You Bring

• Bachelors degree required

• A minimum of 8 years industry or equivalent experience in business continuity planning project management controls management and/or audit experience

• Deep understanding of risk planning and business continuity principles methodologies and tools with experience hosting tabletop exercises and documenting key takeaways and action items

• Deep understanding of IT controls and audit principles methodologies and tools with experience in SOC1 SOC2 and SOC3 ISO 20000 HiTrust

• Managing high-stress audit seasons with multiple competing priorities

• Creating engaging visualizations of roadmaps strategy and presentations for executive leadership

• Exceptional leadership analytical communication consultative listening and problem-solving capabilities Proven ability to build relationships and establish trust with leaders peers and business partners

• Ability to operate at both the strategic and tactical levels with a strong sense of accountability for business results

• Strong executive communication skills with the ability to effectively articulate complex subject matter across all levels of the organization

• Archer and Fusion experience is preferred

• Note: Fidelity will not provide immigration sponsorship for this position

The Team

EI&O is responsible for the many critical platforms and technologies and operational processes for the firm such as datacenters network systems IT service management associate technology and the mainframe. Given the criticality of these solutions ensuring risk is effectively managed in a highly resilient environment is a top priority. As part of the EI&O Strategy Planning & Product Enablement organization within EI&O you will be leading a dedicated team of analysts focused on business resiliency audit strategy and IT Controls for the EI&O organization.

Certifications:

Category:

Fidelitys hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days M-F) in a Fidelity office.

Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934 the Investment Advisers Act of 1940 the Investment Company Act of 1940 ERISA numerous state laws governing securities investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations including FINRA among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.