Medical Secretary - 32 hour, varied shifts
Medical Secretary - 32 hour, varied shifts
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Job Description
Are you an internal caregiver student or contingent worker/agency worker at UMass Memorial Health CLICK HERE to apply through your Workday account.
Exemption Status:
Non-ExemptSchedule Details:
Friday Thursday Tuesday Wednesday Weekends - Every Fourth WeekendScheduled Hours:
12p-8:30pShift:
4 - Mixed Shift 8 Hours (United States of America)Hours:
32Cost Center:
26000 - 3520 Radiology AdministrationThis position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts and a place where we can help you build the career you deserve. We are more than 20000 employees working together as one health system in a relentless pursuit of healing for our patients community and each other. And everyone in their own unique way plays an important part every day.
This position performs secretarial and administrative support services for assigned medical office clinic or patient exam/testing area. Requires a basic knowledge of medical office procedures and a full range of medical secretarial skills. Interfaces with medical and administrative staff patients and visitors.I. Major Responsibilities:
1. Greets patients and/or visitors. Answers phone calls promptly and provides information or refers matters to appropriate resource.
2. Registers patients for each patient visit utilizing computer-based patient registration/scheduling system. Obtains all necessary paperwork from each patient during the registration process. Collects co-payments from patients for visits maintains records and makes daily cash deposit.
3. Obtains and verifies demographic and insurance information for all patients is up-to-date and enters information into a computer-based system.
4. Schedules new and recurring visits with patients. Records daily schedule of visits and charge code information into the patient scheduling/billing system. Contacts patients to fill vacancies in clinical teams schedules. Makes appointment reminder phone calls in advance of appointments and follows up with no-show cancelled or bumped patients.
5. Sets up medical records for new patients/treatments and ensures information is complete prior to initial patient visit. Maintains orderly medical records and closes out medical record at the end of treatment. Coordinates retrieval of medical records.
II. Position Qualifications:
License/Certification/Education:
Required:
1. High School diploma or equivalent
2. Specialized medical secretarial/medical office training
Experience/Skills:
Required:
1. Minimum one (1) year of medical secretarial/administrative support experience
2. Proficient in MS Office applications
3. Knowledge of medical office practices and medical terminology
4. Good customer service and communication skills
5. Ability to use a computer-based patient scheduling/record/billing system
6. Strong attention to detail
7. Ability to read write and speak clearly in English
8. Current state drivers license for those employees in an off-site office that are required to drive to pick up and deliver records etc.
Unless certification licensure or registration is required an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
Were striving to make respect a part of everything we do at UMass Memorial Health for our patients our community and each other. Our six Standards of Respect are: Acknowledge Listen Communicate Be Responsive Be a Team Player and Be Kind. If you share these Standards of Respect we hope you will join our team and help us make respect our standard for everyone every day.
As an equal opportunity and affirmative action employer UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.
Employment Type
Full-Time
