Patient Access Services Supervisor
Patient Access Services Supervisor
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Salary Not Disclosed
1 Vacancy
Job Description
Heres What You Need:
Education
oH.S. Diploma or Equivalent required
oAssociate degree preferred
Experience
o3 Years related experience required
Licenses and Certifications
oCHAA - Certified Healthcare Access Associate preferred upon hire
oCHAM - Certified Healthcare Access Manager preferred upon hire
oCPI - Crisis Prevention Intervention Training within 90 Days required and maintained annually
Skills and Abilities:
Requires good written oral and telephone communication skills.
Requires knowledge of general office equipment PCs and associated software packages.
Ability to type 35 WPM corrected for errors preferred.
General knowledge of medical terminology preferred.
Why Texas Health
At Texas Health our people make this a great place to work every day. Our inclusive supportive people-first excellence-driven culture make Texas Health is a great place to work.
Here are a few of our recent awards:
Beckers Healthcare 150 Great Places to Work in Healthcare
Americas Best Employers for Diversity list by Forbes
A 100 Best Workplaces for Millennials by Fortune and Great Place to Work
Additional perks of being an Admission Specialist:
Gain a sense of accomplishment by contributing in a teamwork environment.
Receive excellent mentorship comprehensive training and dedicated leadership resources.
Enjoy opportunities for growth.
Explore ourTexas Health careers sitefor info likeBenefitsJob Listings by Category recentAwardsweve won and more.
Do you still have questions or concernsFeel free to email your questions to
PatientAccess Services Supervisor
Were looking for a highly motivated high energy and qualified Patient Access Services Supervisor to join our Texas Health family.
Work location: Texas Health Fort Worth 1301 Pennsylvani:a Ave Fort Worth TX 76104
Work hours: Full Time; 40 Hours/week; Monday - Friday; 8:30am - 5pm with occasional weekends
Department Highlights:
The Patient Access Supervisor is a key member of the Patient Access Services team.
The Patient Access Supervisor interacts in a professional respectful manner with internal and external customers provides excellent customer service to patients and visitors.
Team-oriented work environment with expanded resources from other Patient Access areas.
What You Will Do
Duties to include but not limited to:
Supervises employees assigned and act as a resource for assigned employees within the department.
Review patient account errors and denials that pertain to the Insurance Verifications Department.
Provide guidance to staff which will enable them to perform necessary action to correct patient account. Distributes corrections and denials as appropriate.
Maintain staffs productivity standards set by the department by pulling reports out of ONTRAC and triaging accounts to even out worklist.
Maintain KPIs as set forth by the department.
Maintain appropriate work schedules. ensures adequate staffing and takes weekend calls as needed.
Perform tasks and training of area in which he or she is assigned. Responsible for the design and implementation of system and entity policies related to data collections patient and family education. Corporate Compliance program patient rights and responsibilities legal consents release of information medical staff bylaws and JCAHO state and federal regulations.
Monitor Press Ganey Scores and patient comments. Communicate Press Ganey information with staff and communicates improvements needed with employees ancillary departments and clinical areas.
Completes other duties as assigned.
Required Experience:
Manager
Employment Type
Full-Time
