ClickUp is revolutionizing the way the world works. As the only all-in-one productivity platform built from day one for true convergence ClickUp unifies tasks docs chat calendar enterprise search and moresupercharged by context-driven AI. While others scramble to bundle fragmented tools or bolt on AI we anticipated this future and made it our foundation from the start. Headquartered in San Diego with a rapidly expanding global footprint we empower over three million teams to break free from silos and reclaim their timesaving at least one day every week. Join ClickUp one of the fastest-growing SaaS companies on the planet and help millions of users transform the way they work. Were not just building software. Were shaping the future of work. Come join us in building the futuretogether.
ClickUp is seeking senior addition to our SAAS client performance team with strengths in developing comprehensive end-to-end performance solutions and strategies from the perspective of the customer. This individual has a strong and balanced understanding of how JavaScript works in the browsers and in NodeJS but also a deep understanding of how the browser renders and how that effects end to end and localized experience including how it effects memory what leads to leaks and preferably even understand how the underlying engine is affected by any code run within it and if needed can also jump into the back-end and optimize SQL and queries if that is the cause of the client performance.
The responsibilities include both finding fixing reporting and driving solutions to performance problems that negatively impact the ClickUp customers across the whole EPD organization.
The primary focus of the role is to improve the core ClickUp customer experience through optimizing and analyzing performance and related areas like memory and algorithms across the stack without any limitations in area or teams.
The Role:
- Lead root cause analysis on client performance issues and conduct post-mortems
- Profile application code to isolate inefficient algorithms memory leaks and other issues. Recommend and implement fixes to improve performance.
- Set up performance monitoring alerting and dashboards to proactively identify client performance problems.
- Analyze client traffic patterns load testing results and other metrics to understand performance needs and establish benchmarks.
- Advocate for performance best practices within the engineering organization and set client performance standards
- Identify Infrastructure improvements like caching CDNs database optimization etc to improve client experience.
- Work closely with development teams to implement performance best practices into new feature development. Advocate for performance as a key requirement.
Qualifications:
- 5 years of experience in the field of performance. In lieu of this we would consider a performance minded product engineer
- Experience with profile tools for the browser (DevTools for instance) and node.
- Deep knowledge on performance metrics reporting and analyses across the full stack of the product.
- Ability to analyze metrics logs and load test results to identify performance gaps.
- Strong knowledge of web/mobile app architectures HTTP protocols caching databases and load balancing concepts.
- Problem-solving attitude with ability to balance client performance and development team needs.
- Passion for optimizing and improving client experiences
- Ability to analyze metrics and logs to quickly isolate performance issues.
- Past experience optimizing SQL and databases.
- Fluent in data structure and algorithm optimizations
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Salary and Benefits
At ClickUp we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location interview performance years of experience education level and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our companys compensation philosophy.
This position is eligible for the following benefits and perks:
- Equity
- 401k
- Health Dental and Vision insurance
- Spending accounts
- Life & Disability
- Paid parental leave
- Flexible paid time off
- Enhanced employee assistance program
- Employee wellness stipend
- Professional development stipend
USA Salary Range (OTE)
$160000$205000 USD
Unsure if you meet all the qualifications of this job description but are deeply excited about the role We hire based on ambition grit and a passion for improving the way people work. If you think ClickUp is the company for you we encourage you to apply!
At ClickUp we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each persons journey to build their boldest career.
ClickUp is an Equal Opportunity Employer and qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin.
ClickUp collects and processes personal data in accordance with applicable data protection laws.
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
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Required Experience:
Senior IC