Worker Engagement Specialist - ULULA
Worker Engagement Specialist - ULULA
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1 Vacancy
Job Description
We are searching for an individual or an organization based in Cambodia with a social compliance background to work with our Client Services team on a freelance or consultancy basis (part-time) and help us effectively collaborate with and service a diverse portfolio of clients and their suppliers in Cambodia. With a workers rights and supplier engagement background and a keen interest and capacity for the use of technology we are looking for a candidate that will engage with workers suppliers and brands in Cambodia to drive meaningful impact.
Working with the Client Services team they will be responsible for introducing our digital worker engagement programs to suppliers (both virtually and on site when possible) getting management buy-in training management on the platform usage engaging with workers and promoting participation managing grievance cases and liaising between all stakeholders to achieve positive outcomes for all. The role will require flexibility and agility to take on various tasks and work remotely with a global team. The role will require some evening meetings to communicate with the team based in Canada and Europe.
If the role sounds like a good fit for you wed love to hear from you.
What youll do:
- Lead the deployment of digital worker voice programs in workplaces in Cambodia
- Lead supplier platform training and technical support
- Lead case management of grievances in programs that have a digital grievance mechanism - liaising and collaborating with suppliers and brands
- Be available for investigation and remediation support if requested by brands
- Support the development and updating of supplier and worker onboarding materials
- Own regular communication with supplier management - from program introduction to status check-ins
- Liaise with internal stakeholders including the Director of Client Services Client Services Senior Managers and Managers and Deployment Team to ensure effective deployment
- Gather client and supplier feedback and ideas to inform platform advancements
Qualifications :
- Social compliance or labour rights background with knowledge and experience in supply chains corporate sourcing ethical procurement grievance mechanisms social impact sustainability international development social impact tech and/or business and human rights
- 5 years experience working within the global supply chain industry delivering social or labour impact projects
- Excellent communication skills both oral and written in both English and Khmer is required; additional languages a plus
- Organized conscientious and accountable
- Experience in customer / client services and delivery
- Based in Cambodia is required
- Occasional travel nationally may be required
- What sets you apart:
- Understanding of labour human and community rights issues in global supply chains
- Knowledge and experience in community relations corporate social responsibility programs
- Experience with adopting new technology and train others to do the same
- Self-motivated with a tolerance for ambiguity and change with high desire to take ownership of projects
- Passion for equality and safe workplaces
- Familiarity with the auditing industry and international certification standards (i.e. BSCI ETI SA8000) internal and external grievance mechanisms industry associations and sustainability entities (i.e. SEDEX) is a plus
Additional Information :
- Location: Cambodia
- Start date: 2025
- External contractor. If you are interested please submit your resume cover letter along with your proposed rates.
Our hiring team looks forward to reviewing your CV and cover letter with a guaranteed response to every application. A new job with purpose awaits you!
Dont fit all the criteria but still think youd be a good candidate Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. Were interested in hiring capable people regardless of professional and educational background.
Can the hiring process be adjusted to suit my needs Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people people with long-term health conditions and neurodiverse candidates. If you need any adjustments including the provision of interview questions please let the hiring team know.
Our teams strength comes from everyones uniqueness and is founded upon mutual respect. EcoVadis commits to equity inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color national or ethnic origin ancestry citizenship religion beliefs age sex gender identity sexual orientation neurodiversity disability parental status or any other protected characteristic that makes you unique. In your application we encourage you to remove personal information such as: photographs marital status number of children religion gender residential postal code university graduation date past medical or parental leave(s) taken nationality (instead please state if you are legally eligible to work in the job region/country) university name (instead please state any degrees obtained and the study major).
Remote Work :
Yes
Employment Type :
Contract
Employment Type
Remote
